Supervisor - Phlebotomy

shusa; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free lab services

PTO & Holidays

Medical/dental/vision

401(k) match

Job summary

Clinical Pathology Laboratories, Inc. in Austin, TX, is seeking a Phlebotomy Supervisor to lead our phlebotomy operations across multiple sites. This full-time role on first shift focuses on patient care, safety, and service excellence.

You will support the Operations Manager, develop your team, and ensure efficient scheduling, staffing, and quality control in a fast-paced environment. Applicants should have 5+ years phlebotomy, 3+ years leadership, a valid driver’s license, and strong

Qualifications

• High School Diploma or equivalent.
• Valid driver’s license with a satisfactory driving record.
• 5+ years of phlebotomy, specimen collection, or laboratory support experience.
• 3+ years of direct supervisory or leadership experience in a laboratory, patient service center, or healthcare environment.
• Experience coaching, developing, and managing employee performance.
• Strong communication, customer service, and problem-solving skills.
• Ability to work in a fast-paced environment, manage competing priorities, and make sound decisions independently.
• Proficiency with scheduling, staffing, and operational oversight.

Responsibilities

• Lead phlebotomy operations across multiple worksite locations within the designated region.
• Support the Operations Manager with departmental goals and objectives, including developing and inspiring your team of employees.
• Interact with a variety of clients/patients and ensure exceptional, customer-focused service.
• Manage departmental resources, optimize processes, and maximize profitability.
• Champion safety, compliance, and quality control.

Skills

Phlebotomy

Leadership

Customer service

Scheduling

Communication

Problem solving

Education

High School Diploma or equivalent

Job description

Job Functions, Duties, Responsibilities and Position Qualifications:

We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

You are made of leadership material. You have proven people skills, a passion for patient care, and the drive to succeed. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?

This opportunity is full-time during first shift.

In this role, you will:

• Perform a vital part of the patient care process by leading phlebotomy operations across multiple worksite locations within the designated region.
• Support the Operations Manager with departmental goals and objectives, including developing and inspiring your team of employees.
• Interact with a variety of clients/patients and ensure exceptional, customer-focused service.
• Manage departmental resources, optimize processes, and maximize profitability.
• Champion safety, compliance, and quality control.

All you need is:

• High School Diploma or equivalent
• Valid driver's license with a satisfactory driving record
• 5+ years of phlebotomy, specimen collection, or laboratory support experience
• 3+ years of direct supervisory or leadership experience in a laboratory, patient service center, or healthcare environment
• Experience coaching, developing, and managing employee performance
• Strong communication, customer service, and problem-solving skills
• Ability to work in a fast-paced environment, manage competing priorities, and make sound decisions independently
• Proficiency with scheduling, staffing, and operational oversight

Bonus points if you've got:

• Certification from the American Society of Phlebotomy Technicians

We'll give you:

• Appreciation for your work
• A feeling of satisfaction that you've helped people
• Opportunity to grow in your profession
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match
• A sense of belonging - we are a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours: 40

Work Shift:

Job Category: Phlebotomy

Company: Clinical Pathology Laboratories, Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.