Regional Patient Access Manager - Midwest

Neurocrine Biosciences; United States; Remote; USD 142,000 - 207,000; Full time

Job summary

Join a leading biopharmaceutical company as a Regional Patient Access Manager, where you'll play a pivotal role in enhancing patient access to innovative treatments. This dynamic position involves collaborating with healthcare professionals and pharmacies to navigate coverage challenges and streamline patient support programs. You'll utilize your expertise in specialty pharmacy and market access to ensure that patients receive the medications they need. With a commitment to ethical practices and a supportive work environment, this role offers the chance to make a meaningful impact in the lives of patients facing neurological disorders. If you're passionate about healthcare and possess strong communication and problem-solving skills, this opportunity is for you!

Benefits

Retirement Plan with Company Match

Paid Vacation

Medical Benefits

Health Coverage

Parental Leave

Personal Days

Annual Bonus

Qualifications

• 6+ years of pharma/biotech experience with specialty pharmacy access.
• Strong understanding of specialty pharmacies and managed care.

Responsibilities

• Builds relationships with pharmacies and HCPs to resolve coverage issues.
• Provides training on payer-specific policies and patient financial assistance.

Skills

Pharmaceutical Commercial Experience

Patient Support Programs

Communication Skills

Problem-Solving Skills

Analytical Skills

Project Management Skills

Education

BS/BA in Related Field

Master’s Degree or MBA

PharmD or PhD

Tools

CoverMyMeds

Job description

Who We Are:

At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.

What We Do:

Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine, and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X, and Facebook. (*in collaboration with AbbVie)

About the Role:

Join Neurocrine Biosciences as a Regional Patient Access Manager (RPAM) and be at the forefront of providing crucial support services and education to Healthcare Professionals (HCPs), as well as Specialty Pharmacies (SPs) and Closed Door Pharmacies (CDPs). In this role, you'll have the opportunity to maximize patient access to Neurocrine Biosciences' products and ensure efficient distribution network operations. Your impact will extend to communicating coverage issues, patient financial support programs, and payer coverage policies with a deep understanding of regional and national payer processes. Collaborate across departments, provide training, and streamline workflow strategies, all while upholding the highest standards of ethical and compliant business practices. The territory covers San Diego, Santa Monica, Long Beach, Anaheim, and Irvine; the ideal candidate will live in this geography and be able to drive to these locations. Recent Specialty Sales and Field Access Experience is a plus.

Your Contributions (include, but are not limited to):

• Builds and sustains relationships with pharmacies, physicians, their office staff, and other HCPs to help resolve coverage problems for written prescriptions already in process
• Works cross-functionally with field sales leadership, specifically Regional Sales Managers (RSM), Account Specialists, national account directors (NAD), network pharmacies, and home office colleagues within market access and other related functional departments, such as commercial analytics and operations, to support patient access with specific payers
• Provides training and education to HCPs on payor-specific coverage policies and documentation requirements, appeals processes for specific payers, and patient financial assistance support programs, including Company copay assistance program and patient assistance program for relevant audiences, including internal and external customers
• Introduces technology options (e.g., CoverMyMeds) for electronic Patient Access (PA) submission, explains payer criteria, forms, processes, PA, Letter of Medical Necessity, appeals, step edits, formulary exception requests, and provides support for other related coverage issues and documentation requirements. Problem solves and conducts case resolution
• Communicates effectively and compliantly with field sales, corporate office employees, HCPs, network pharmacies, and HUB employees to help identify and resolve coverage and patient access issues
• Identifies and communicates payer issues with the National Account Directors (NAD) team
• Interfaces with local closed-door pharmacies and LTC pharmacies providing support services and education
• Communicates regularly to management the opportunities and challenges related to patient access issues
• Presents insight into payer coverage policies and processes at internal business reviews and national/regional sales meetings
• Conducts Patient Access workshops during POA meetings and assists with new hire training, as needed
• Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment
• Builds and upholds the company's pharmacy distribution network through the vetting process, maintaining its integrity, and monitoring pharmacies to ensure their effective and efficient operations
• Other duties as assigned

Requirements:

• BS/BA degree in related field and 6+ years of pharma/biotech commercial experience, with 2+ years of experience with specialty pharmacy/market access. Specialty product experience, with CNS preferred. Previous experience in other functions in pharma/biotech desired OR
• Master’s degree or MBA preferred and 4+ years of related experience OR
• PharmD or PhD and 2+ years of related experience
• Strong understanding of specialty pharmacies, managed care, pharmacy benefit managers, and government payers and their impact on product access
• Excellent working knowledge of patient support programs, including reimbursement support, financial assistance adherence programs, etc.
• Strong understanding of prescription adjudication process
• Ability to communicate payer coverage criteria and prior authorization processes
• Previous experience in other functions in pharma/biotech desired; e.g., sales, management, marketing, managed markets, etc.
• Possesses good understanding of current issues within the marketplace, pharmaceutical industry, and national healthcare system
• Ability to travel overnight up to 60% (travel consists of working with field sales, attending business meetings, industry meetings, and working with key customers)
• These roles will be geographically dispersed across the US
• Knowledge of best practices in the functional discipline and familiarity with broader business concepts
• Works to improve tools and processes within the functional area
• Developing reputation inside the company as it relates to area of expertise
• Ability to work as part of and lead multiple teams
• Exhibits leadership skills and ability, typically leading lower levels and/or indirect teams
• Excellent computer skills
• Excellent communication, problem-solving, analytical skills
• Sees broader picture, impact on multiple departments/divisions
• Ability to meet multiple deadlines across projects/programs with high accuracy and efficiency
• Excellent project management skills and ability to work in a cross-functional environment handling multiple tasks
• Excellent interpersonal skills and success in cross-functional teams

#LI-JH1

Neurocrine Biosciences is an EEO/Disability/Vets employer.

We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are various ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don’t exactly match what is outlined.

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The annual base salary we reasonably expect to pay is $142,600.00-$206,400.00. Individual pay decisions depend on various factors, such as location, role complexity, job duties, experience, and skills. This position offers an annual bonus with a target of 30% of the base salary and eligibility for our long-term incentive program. Benefits include a retirement plan with company match, paid vacation, holidays, personal days, caregiver/parental leave, medical benefits, and health coverage.