Regional Order & Logistics Coordinator

Spirax-Sarco Engineering; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

Spirax-Sarco Engineering in the United States is seeking a Regional Order Coordinator. In this role, you'll be the voice of the customer, ensuring excellent service through effective communication and coordination with various teams. The position demands problem-solving skills and the ability to thrive in a fast-paced environment.

The ideal candidate will have a Bachelor's degree in engineering or related fields, along with over 3 years of experience in Inside Sales or Customer Service within a manufacturing context. Proficiency in Salesforce and Microsoft Office is required.

Qualifications

• 3+ years of Inside Sales/Customer Service experience in a manufacturing environment.
• Strong commercial aptitude and a sense of urgency.
• Demonstrated computer proficiency in current Microsoft Office programs and Salesforce CRM.

Responsibilities

• Provides information on product delivery, availability, pricing, and specifications.
• Coordinates substitutes, alternative products, and logistics to meet customer-required ship dates.
• Efficiently processes quotes and sales orders in SalesForce and resolves customer inquiries.

Skills

Customer service skills

Problem-solving skills

Collaboration skills

SalesForce proficiency

Technical knowledge

Education

Bachelor's in engineering, Business Administration, or Marketing

Tools

Microsoft Office

Salesforce CRM

Job description

Spirax-Sarco Engineering in the United States is seeking a Regional Order Coordinator. In this role, you'll be the voice of the customer, ensuring excellent service through effective communication and coordination with various teams. The position demands problem-solving skills and the ability to thrive in a fast-paced environment.

The ideal candidate will have a Bachelor's degree in engineering or related fields, along with over 3 years of experience in Inside Sales or Customer Service within a manufacturing context. Proficiency in Salesforce and Microsoft Office is required.