Regional Ops Leader: Elevate Guest Experience

Convive Brands; Washington (District of Columbia); On-site; USD 150,000 - 175,000; Full time

Benefits offered by this job

Health care plan

Managed time off

401k with up to 4% match

Life insurance

Transit stipend

Pre-tax commuter benefits

Legal insurance

Cell phone reimbursement

Pet insurance

Team member discounts

Job summary

Convive Brands is seeking a Regional Director of Operations for Le Pain Quotidien, overseeing the brand's operations in the DMV and California regions. Based in Washington DC or Los Angeles, the role requires travel between markets to support restaurants and strategic initiatives, reporting to the SVP of Operations.

You will lead multi-unit teams, uphold brand standards, manage budgets, and partner with marketing and supply chain to optimize performance while delivering exceptional guest

Qualifications

• Proven senior operations leadership experience in the restaurant or hospitality industry.
• Strong leadership, team-building, and people-management skills.
• Demonstrated success in multi-unit operations and achieving financial targets.
• Excellent communication and interpersonal abilities.
• Strategic thinker with problem-solving and hands-on execution.

Responsibilities

• Develop and execute regional operational strategies aligned with brand vision.
• Lead General Managers and District Managers across locations.
• Oversee multi-unit operations ensuring service quality and brand standards.
• Collaborate with finance to manage budgets and monitor profitability.
• Drive guest experience improvements through high standards and programs.

Skills

Leadership

Multi-unit management

Financial acumen

Communication

Problem solving

Job description

Convive Brands is seeking a Regional Director of Operations for Le Pain Quotidien, overseeing the brand's operations in the DMV and California regions. Based in Washington DC or Los Angeles, the role requires travel between markets to support restaurants and strategic initiatives, reporting to the SVP of Operations.

You will lead multi-unit teams, uphold brand standards, manage budgets, and partner with marketing and supply chain to optimize performance while delivering exceptional guest