Regional Operations Manager - South Denver

Alpine Physician Partners; Denver (CO); On-site; USD 93,000 - 133,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

PTO

Job summary

Alpine Physician Partners in Denver seeks a Regional Operations Manager to lead patient services across Colorado clinics. You will support physicians and staff, drive strategic initiatives, and ensure service delivery aligns with the health system's mission.

The role requires strong healthcare administration expertise, financial oversight, and the ability to improve quality and patient experience. Effective collaboration with physician leadership and system leaders is essential.

Qualifications

• Five+ years in practice administration and personnel management.
• Five+ years in a clinical or medical setting.
• Three+ years of clinical management experience.
• Strong understanding of healthcare administration and management.
• Familiar with administrative software for healthcare systems.
• Proficiency in electronic practice and health record management systems.
• Extensive experience in financial management.
• Excellent leadership, interpersonal, and communication skills.

Responsibilities

• Evaluate and ensure manager accountability for assigned practices.
• Assist in recruiting physicians and staff; develop new office sites.
• Plan efficient use of resources in assigned areas.
• Establish objectives aligned with departmental and organizational goals.
• Contribute to strategic and long-range planning for department success.
• Offer ideas for growth, profitability, and improving satisfaction and quality.
• Develop and monitor annual budgets for practices.
• Regularly review variances to meet financial targets.
• Conduct detailed reviews of practices, including profit/loss and physician productivity.
• Coordinate billing activities with the Director of Revenue Cycle Services.
• Develop and update management policies and procedures.
• Direct day-to-day activities of group practices.
• Manage recruitment, development, and supervision of practice leaders and team members.
• Evaluate and manage performance of practice managers.
• Maintain effective relationships with providers and key constituents.
• Lead and promote continuous quality improvement in quality, safety, and patient experience.
• Manage interactions to resolve patient satisfaction issues.
• Implement measurable improvements in patient satisfaction.
• Foster trust and engagement among team members.
• Work with the EMR project manager on practice conversions and implementation.
• Actively participate in professional groups and maintain industry knowledge.
• Support career development of practice managers.
• Perform other duties and projects as assigned.

Skills

Healthcare administration

Leadership

Budget management

Strategic planning

Employee development

Regulatory knowledge

Staff recruitment

Communication

Education

Bachelor's degree in Healthcare Administration

Clinical management certification

Tools

EMR systems

Practice management software

Electronic Health Records (EHR)

Job description

Job Description

The Regional Operations Manager plays a pivotal role in orchestrating the activities of programs, services, and departments within their assigned area, with a primary emphasis on patient services at the designated Colorado Physician Partners clinics. This role involves providing both leadership and management support to physicians and staff and requires close collaboration with other key health system leaders to implement strategic initiatives within the specified regions. Additionally, this position is responsible for partnering with physician leadership and management to uphold clinical service delivery systems that align with the health system's mission and meet clinical, service, regulatory, and financial objectives.

Essential Functions

• Effective Leadership: Evaluate and ensure manager accountability for assigned practices.
• Assist in recruiting physicians and staff; develop new office sites.
• Plan efficient use of resources in assigned areas.
• Establish objectives aligned with departmental and organizational goals.
• Strategic Planning: Contribute to strategic and long-range planning for department success.
• Offer ideas for growth, profitability, and improving satisfaction and quality.
• Finance Management: Develop and monitor annual budgets for practices.
• Regularly review variances to meet financial targets.
• Conduct detailed reviews of practices, including profit/loss and physician productivity.
• Coordinate billing activities with the Director of Revenue Cycle Services.
• Practice Operations: Develop and update management policies and procedures.
• Ensure operational consistency and effectiveness.
• Direct day-to-day activities of group practices.
• Human Resources Management: Manage recruitment, development, and supervision of practice leaders and team members.
• Evaluate and manage performance of practice managers.
• Maintain effective relationships with providers and key constituents.
• Process Improvement: Lead and promote continuous quality improvement in quality, safety, and patient experience.
• Patient Satisfaction and Team Member Engagement: Manage interactions to resolve patient satisfaction issues.
• Implement measurable improvements in patient satisfaction.
• Foster trust and engagement among team members.
• EMR Project Coordination: Work with the EMR project manager on practice conversions and implementation.
• Professional Development: Actively participate in professional groups and maintain industry knowledge.
• Support career development of practice managers.
• Additional Responsibilities: Perform other duties and projects as assigned.

Qualifications

• At least five years of experience in practice administration and personnel management in a similar environment.
• At least five years working in a clinical or medical setting.
• At least three years of clinical management experience.
• Strong understanding of healthcare administration and management.
• Familiar with administrative software for healthcare systems.
• Proficiency in electronic practice and health record management systems.
• Extensive experience in financial management.
• Exceptional organizational and time-management skills.
• In-depth knowledge of applicable healthcare regulations.
• Excellent leadership, interpersonal, and communication skills.

Salary Range: $93,225.60-$133,172.00

Additional Compensation: Eligible for annual bonus based on individual and/or company performance.

Benefits: Includes medical, dental, and vision insurance; 401(k); paid time off (PTO); and Employee Assistance Program (EAP)

Application Deadline: Open until filled. Applications will be reviewed on a rolling basis.