Regional Operations Manager — Service & Startups

Applied Materials, Inc.; Hillsboro (OR); On-site; USD 140,000 - 193,000; Full time

Job summary

Applied Materials, Inc. is seeking a Senior Service Manager to lead regional service teams, forecast resource needs, and ensure top-tier customer satisfaction for a global portfolio of display and semiconductor equipment.

You will manage startups, warranties, and service contracts while aligning with marketing and sales to grow service revenue. Responsibilities emphasize coordinating cross-functional teams, maintaining high uptime, and mentoring engineers, with travel and relocation support as

Responsibilities

• Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service).
• Manages start ups in terms of time and cost requirements.
• Maintains DSO according to goal.
• Interviews, hires, and trains customer engineers as necessary to support regional business
• Ensures customer satisfaction with Company service and system performance

Skills

Leadership

Problem Solving

Interpersonal Skills

Business Expertise

Job description

Applied Materials, Inc. is seeking a Senior Service Manager to lead regional service teams, forecast resource needs, and ensure top-tier customer satisfaction for a global portfolio of display and semiconductor equipment.

You will manage startups, warranties, and service contracts while aligning with marketing and sales to grow service revenue. Responsibilities emphasize coordinating cross-functional teams, maintaining high uptime, and mentoring engineers, with travel and relocation support as