Regional Operations Manager, Distribution

Lensa; Dallas (TX); On-site; USD 65,000 - 121,000; Full time

Job summary

Lensa is seeking a Regional Operations Manager for Distribution in Dallas, TX. The successful candidate will have extensive experience in managing operations across multiple sites, focusing on client relationship building and operational excellence. This full-time position offers a competitive salary range and a comprehensive benefits package.

Benefits

Comprehensive benefits package

Company incentive or bonus program

Qualifications

• 5-7 years of management experience.
• Experience in facility services or building management.
• Effective communication skills are essential.

Responsibilities

• Oversee all contracted services across multiple sites.
• Build long-term relationships with clients.
• Ensure operational excellence and monitor site performance.

Skills

Organizational skills

Attention to detail

Customer-focused mindset

Business acumen

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Regional Operations Manager, Distribution

Join to apply for the Regional Operations Manager, Distribution role at Lensa

Regional Operations Manager, Distribution

Join to apply for the Regional Operations Manager, Distribution role at Lensa

Lensa is the leading career site for job seekers at every stage of their career. Our client, ABM Industries, is seeking professionals in Dallas, TX. Apply via Lensa today!

Overview

Compensation: $65,000.00 – $121,000.00 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM_2025_Employee_Benefits_Staff_&_Management_No%20Date%209.5.24.pdf)

The Manager of Operations will provide oversight of all contracted services across multiple sites within a geographic region. The Manager of Operations will be responsible for building strong client partnerships and driving operational excellence to ensure those sites within the region are meeting or exceeding client expectations.

This position will possess a positive, can-do attitude and have a passion for helping others be successful. In this role, you will partner and consult with the local operations team, the national team and the client to drive win-win solutions. Successful candidates will bring a customer-focused mindset as well as possess strong business and financial acumen skills. You will also provide support, direction and coaching to the project managers at each location.

Essential Functions

• Serve as functional expert in a defined region for critical and non-critical infrastructure equipment, systems, and personnel within Manufacturing and distribution centers. Including current accounts and future growth opportunities
• Ability to collaborate with cross functional teams
• Possess deep knowledge of the operation at each site (contract, scope of work, building type, client nuances, local market conditions)
• Be responsible for the delivery and execution of all contracted janitorial services within the region
• Build long-term sustainable partnerships with the client at each location
• Consistently travel to and visit each site within the region and participate in frequent, regular onsite meetings with the client
• Effectively address all client related communications in real time with a sense of urgency (emails, phone calls, requests)
• Properly escalate issues that could impact local or national perceptions of ABM as a preferred facility services provider
• Review financial performance regularly to forecast spend and course correct when necessary
• Ensure cost control levers and metrics are in place to proactively monitor overall spend to monthly budget
• Work directly with client and internal teams to ensure billing and collections are processed in a timely manner
• Negotiate modifications to compensation or staffing plans based on site specific needs, market conditions and client driven initiatives
• Prepare and develop financial and operational reports weekly and monthly
• Work closely with project managers to develop their operational knowledge and management capabilities
• Make sure all onsite employees have clear job assignments, roles and responsibilities
• Develop site specific performance standards and ensure portfolio wide standards are being met
• Proactively create consistent and effective operational processes and see them through to implementation
• Ensure all sites are properly documenting employee onboarding, badging, safety, job training and performance management issues
• Drive and promote a strong safety culture; reinforce ABM and client safety programs
• Ensure each site is conducting formal quality checks and inspections according to plan
• Continuously monitor the overall performance of each site and make appropriate changes to improve performance
• Up-sell additional services and tag jobs above and beyond contractual agreements
• Partner with local and national 3rd party vendors and suppliers for onsite material, supplies and equipment (ordering, pricing, repair, testing out new products)
• Understand and comply with ABM policies and procedures
• Job duties may be modified at any time
  
  

Minimum Requirements

• Bachelor’s degree preferred or equivalent career/military experience
• Minimum of 5-7 years of management experience
• Minimum of 5-7 years in facility services or building management (multi-site locations preferred)
• Experience in warehouse, distribution center or manufacturing environments is a plus
• Experience maintaining and/or overseeing critical facility infrastructure equipment.
• Able to travel by car weekly to sites within region
• Extended travel outside of region (15-20%)
• Excellent organizational skills and attention to detail
• Proficient in Microsoft Office
• Must have working knowledge of OSHA safety standards and regulations
• Must maintain a valid State issued driver’s license
  
  

ALL EMPLOYEES ARE HIRED ON A 90 DAY PROBATION PERIOD.

REQNUMBER: 114294

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  IT Services and IT Consulting

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