Regional Operations Manager

Common Area Maintenance Services Inc; Torrance (CA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Company auto

HMO

Paid sick time and vacation

401(k) match

Job summary

CAM Property Services seeks a Regional Operations Manager to oversee facility services for commercial and multifamily properties across the region. You will drive P&L performance, implement SOPs, and lead field teams to ensure safety, quality, and client satisfaction.

The role requires 3–5 years in facility/operations management, with strong budgeting, vendor negotiation, and leadership skills. Based in Torrance, CA, travel within the region is expected, with base salary and annual incentives.

Qualifications

• Bachelor’s degree in business, operations or facilities management, or a related field.
• CFM certification is a plus.
• Experience leading multiple sites or properties in facilities/operational settings.

Responsibilities

• Oversee full P&L for facility and property services across the region.
• Create and implement SOPs for each service line to ensure high industry standards.
• Monitor expenses, negotiate with vendors, and implement cost-control strategies.
• Prepare and present financial and operational reports to senior leadership and clients.
• Lead and develop supervisory and frontline teams; ensure safety training and SOP adherence.
• Travel within the region regularly to manage sites and respond to emergencies.
• Align service delivery with client objectives and market trends; help grow regional footprint.

Skills

Leadership

Client relations

Budgeting

Financial reporting

OSHA compliance

Problem solving

Process improvement

Team management

Communication

Education

Bachelor's degree in business/operations

CFM certification (plus)

Tools

Aspire CRM

Job description

THE ROLEThe Regional Operations Manager is responsible for overseeing the operations and performance for facility services we provide to commercial and multifamily properties across the region. Emphasis on quality control, process optimization, profit & loss, and customer satisfaction are essential.THE COMPANYCAM Property Services is a leading provider of commercial property services in Southern and Central California that will soon be celebrating its 40th anniversary in business. We seek like-minded professionals to help us achieve our mission of growing our business by growing our people.RESPONSIBILITIESFull P&L responsibility for recurring facility and property services (e.g., janitorial, day porter, building maintenance) provided to shopping centers, multifamily, retail chains, office buildings, and industrial assetsCreate and implement SOPs for each service line to ensure services are performed to highest industry standardsEnsure all payroll practices are followed in accord with California lawPrimary point of contact for escalated issues to ensure timely and equitable dispute resolutionDevelop and manage property budgets ensuring quality and profitabilityMonitor expenses, negotiate with vendors and suppliers, and implement cost-control strategiesPrepare and present financial and operational reports to senior leadership and clientsTeam Leadership and DevelopmentSupervise and coach supervisory and frontline service teams across the regionEnsure all team members are trained on safety protocols, SOPs, and client expectationsPromote a strong safety culture and ensure compliance with OSHA and other regulatory requirementsStrategic PlanningAnalyze operational performance and implement continuous improvement strategies to optimize efficiency and service deliveryAlign service delivery with client objectives, market trends, and company goalsAssist in the development and execution of long-term regional growth strategies, including expansion into new markets or service linesREQUIREMENTSEducationBachelor’s degree in business, operations or facilities management, or a related fieldAdvanced degrees or certifications such as a Certified Facility Manager (CFM) are a plusExperience3-5 years of experience in facility or operations managementProven track record of managing multiple sites or propertiesExperience working in facility and property services (e.g., janitorial, landscape, HVAC, maintenance) is highly preferred.Skills and CompetenciesStrong leadership and team management abilitiesExcellent client relationship skills and the ability to handle escalations and resolve issuesFinancial acumen, including budgeting and financial reportingFamiliarity with facility management software (e.g., Aspire CRM)Knowledge of safety regulations, OSHA standards, and other relevant employment lawsStrong problem-solving skills and the ability to implement process improvementsOther RequirementsAbility to travel within the region regularlyProficient in Microsoft OfficeMust maintain a valid driver's license and be available for after-hours emergencies or issuesCOMPENSATIONBase salary to $75,000 to $95,000 (DOE)Incentives range from 20% to 25% of base salary, annuallyBenefits: company auto, HMO, paid sick time and vacation, 401(k) matchLEARN MORECAM Property Services is headquartered in Torrance and operates branch offices in Anaheim, Clovis, Rancho Cucamonga and San Diego. Learn more and become a a Property Pro today by visiting our website: www.CAMservices.com.