Regional Operations Manager

CAM Property Services; Los Angeles (CA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Company auto

HMO

Paid sick time

Vacation

401(k) match

Job summary

CAM Property Services is seeking a Regional Operations Manager to oversee facility services for commercial and multifamily properties across Southern and Central California. The role emphasizes quality control, process optimization, P&L responsibility, and customer satisfaction.

The company operates in Southern and Central California and is celebrating its 40th anniversary. Leadership will focus on growing the business by growing the people, with travel within the region to manage multiple sites.

Qualifications

• Bachelor’s degree in business, operations or facilities management.
• CFM certification is a plus.
• 3–5 years of facility or operations management experience.
• Proven track record of managing multiple sites or properties.
• Experience in facility and property services (janitorial, landscape, HVAC, maintenance) preferred.

Responsibilities

• Own full P&L responsibility for recurring facility and property services.
• Create and implement SOPs for each service line to ensure high standards.
• Ensure payroll practices comply with California law.
• Be primary contact for escalated issues and dispute resolution.
• Develop and manage property budgets focusing on quality and profitability.
• Monitor expenses, negotiate with vendors, and implement cost-control.
• Prepare and present financial and operational reports to leadership and clients.
• Supervise and coach supervisory and frontline teams across the region.
• Ensure safety protocols and OSHA compliance; train staff.
• Analyze performance and drive continuous improvement; align with client goals.
• Support regional growth strategies including expansion into new markets.

Skills

Leadership

Client relationships

Budgeting & reporting

Process improvement

Problem solving

Safety compliance

MS Office

Aspire CRM

Education

Bachelor's in business/ops/facilities management

CFM certification

Advanced degree

Tools

Aspire CRM

Job description

Regional Operations Manager is responsible for overseeing the operations and performance for facility services we provide to commercial and multifamily properties across the region. Emphasis on quality control, process optimization, profit & loss, and customer satisfaction are essential.

THE COMPANY

CAM Property Services is a leading provider of commercial property services in Southern and Central California that will soon be celebrating its 40th anniversary in business. We seek like-minded professionals to help us achieve our mission of growing our business by growing our people.

RESPONSIBILITIES

• Full P&L responsibility for recurring facility and property services (e.g., janitorial, day porter, building maintenance) provided to shopping centers, multifamily, retail chains, office buildings, and industrial assets
• Create and implement SOPs for each service line to ensure services are performed to highest industry standards
• Ensure all payroll practices are followed in accord with California law
• Primary point of contact for escalated issues to ensure timely and equitable dispute resolution
• Develop and manage property budgets ensuring quality and profitability
• Monitor expenses, negotiate with vendors and suppliers, and implement cost-control strategies
• Prepare and present financial and operational reports to senior leadership and clients

Team Leadership and Development

• Supervise and coach supervisory and frontline service teams across the region
• Ensure all team members are trained on safety protocols, SOPs, and client expectations
• Promote a strong safety culture and ensure compliance with OSHA and other regulatory requirements

Strategic Planning

• Analyze operational performance and implement continuous improvement strategies to optimize efficiency and service delivery
• Align service delivery with client objectives, market trends, and company goals
• Assist in the development and execution of long-term regional growth strategies, including expansion into new markets or service lines

REQUIREMENTS

Education

• Bachelor’s degree in business, operations or facilities management, or a related field
• Advanced degrees or certifications such as a Certified Facility Manager (CFM) are a plus

Experience

• 3-5 years of experience in facility or operations management
• Proven track record of managing multiple sites or properties
• Experience working in facility and property services (e.g., janitorial, landscape, HVAC, maintenance) is highly preferred.

Skills and Competencies

• Strong leadership and team management abilities
• Excellent client relationship skills and the ability to handle escalations and resolve issues
• Financial acumen, including budgeting and financial reporting
• Familiarity with facility management software (e.g., Aspire CRM)
• Knowledge of safety regulations, OSHA standards, and other relevant employment laws
• Strong problem-solving skills and the ability to implement process improvements

Other Requirements

• Ability to travel within the region regularly
• Proficient in Microsoft Office
• Must maintain a valid driver's license and be available for after-hours emergencies or issues

COMPENSATION

• Base salary to $75,000 to $95,000 (DOE)
• Incentives range from 20% to 25% of base salary, annually
• Benefits: company auto, HMO, paid sick time and vacation, 401(k) match

LEARN MORE

CAM Property Services is headquartered in Torrance and operates branch offices in Anaheim, Clovis, Rancho Cucamonga and San Diego. Learn more and become a a Property Pro today by visiting our website: www.CAMservices.com.