Regional Operations Manager

AVI-SPL; Mesa (AZ); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical benefits (vision & dental)

Paid holidays and PTO

Dynamic company culture

Training & professional development

Job summary

AVI-SPL in Mesa, AZ seeks an experienced Operations Manager to lead technical and financial operations for audiovisual system projects, design, integration, and service. You will oversee internal and external teams, manage budgets, and mentor technicians to ensure timely, quality execution.

The role requires strong leadership, communication, and scheduling skills, with occasional travel to job sites and client sites.

Qualifications

• Bachelor’s degree in accounting, Finance, Business, or related field preferred.
• Experience in AV industry preferred.
• InfoComm CTS General certification preferred.

Responsibilities

• Manage engineering, CAD, programming, field engineering, shop activities, installation and repair services, on-going engineering project support, and project sign off.
• Oversee external subcontracted work in support of project installation activities.
• Oversee department budget and report needs to General Manager.
• Mentor technicians in absence of Installation Manager.
• Monitor labor expenditures to stay within department budget.
• Coordinate with Installation Manager to secure necessary manpower for installation jobs.
• Document project-related information per company guidelines.
• Travel to various job sites as required.

Skills

Leadership

Project management

Budget management

Communication

Mentoring

Team collaboration

Customer service

Scheduling

Travel readiness

Education

High school diploma

Bachelor's degree in accounting, Finance, Business or related field

Tools

Microsoft Project

Microsoft Office

Job description

Effectively manage technical and financial operations for project design, integration and service of audiovisual systems.

Who We Are

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

What You’ll Do

Effectively manage technical and financial operations for project design, integration and service of audiovisual systems.

Day-To-Day Responsibilities

• Manage internal activities including all engineering, CAD, programming, field engineering, shop activities, installation and repair services, on-going engineering project support, and project sign off.
• Manage external activities including all out-sourced or sub-contract work in support of project installation activities.
• Oversee budget for technical services department and make recommendations to General Manager for department needs.
• Manage internal activities to support client expectations.
• Mentor Level I, II and III technicians in absence of Installation Manager.
• Monitor and ensure labor expenditures do not exceed department budget.
• Coordinate with Installation Manager as needed to secure necessary man power for installation jobs.
• Manage internal activities that support client training.
• Manage or facilitate field testing of integrated systems and training client on use.
• Customer liaison in absence of Project Manager.
• Create and maintain project related documentation in accordance with company guidelines.
• Maintain scheduling and resources for the department.
• Travel to various job sites required.

WHAT WE’RE LOOKING FOR

• Proven ability to significantly contribute toward or lead operation initiatives with a results oriented approach.
• Demonstrated leadership and management skills in a team-oriented, collaborative environment.
• Strong interpersonal skills, with the ability to work effectively with all levels of the organization.
• Understanding of technical aspects of audiovisual systems design and installation preferred.
• Ability to motivate and effectively lead large project teams comprised of technical and administrative personnel toward a common goal.
• Understanding of construction project management applied to audiovisual projects.
• Proficient with AV, project management theory and practices or other electro-mechanical installation techniques.
• Proficient with test and calibration equipment preferred.
• Ability to work and think independently and ensuring to meet deadlines.
• Must have clear and professional communication skills (written and oral) both internally and externally.
• Demonstrated customer service focus and client communication skills.

Nice-To-Haves

• Minimum of a high school diploma or equivalent is required. Bachelor’s degree in accounting, Finance, Business or related field is preferred.
• Minimum 4 years of Management experience in similar or related field.
• Experience in the AV industry is preferred.
• InfoComm CTS General certification preferred.
• Capability of managing a 10 million dollar budget is a plus.
• Demonstrated knowledge interpreting and managing (work-in-progress, WIT) reports.
• Ability to read and interpret electronic schematics and architectural blueprints preferred.
• Experience operating in a complex matrix business environment is desirable.
• Excellent PC skills, proficient in Microsoft applications including Microsoft Project
• Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL Driving Privileges standards.

WHY YOU’LL LIKE WORKING HERE

• Medical benefits, including vision and dental
• Paid holidays and PTO
• Enjoyable and dynamic company culture
• Training and professional development opportunities

More About Us

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.