Regional Operations Manager

LCH Lab. Corp. of America Holdings; Greenville (NC); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Labcorp is seeking an experienced Health Systems Operations Manager to oversee milestone tracking, staffing, and performance across multiple health system sites. You will partner with senior leaders to implement workflow improvements, standardize processes, and reduce costs while ensuring contractual obligations are met.

You will monitor KPIs, coach teams, manage new technology deployments, and deliver regular status reports to leadership and health system partners.

Qualifications

• Associate’s degree or higher with 2+ years in a supervisory or project coordination role.
• Strong organizational and project management abilities.
• Demonstrated people leadership and coaching skills.
• Proficiency in operational data reporting and analytics.
• Excellent written and verbal communication.

Responsibilities

• Manage and track health system project milestones, timelines, and deliverables in alignment with MSA commitments.
• Supervise laboratory operations staff and provide coaching and mentorship.
• Partner with senior directors to implement workflow improvements and cost-reduction strategies.
• Track KPIs and quality metrics and lead corrective action planning.
• Collaborate with cross-functional teams to coordinate resources and resolve challenges.
• Serve as day-to-day operational liaison with health system laboratory managers and hospital leadership.
• Lead site-level implementation of new processes and technology deployments.
• Prepare and deliver regular operational status reports and performance summaries.
• Build productive relationships with hospital managers and vendor partners.

Skills

People leadership

Project management

Operational data reporting

Written and verbal communication

Education

Associate degree or higher

Job description

Job Responsibilities

• Manage and track health system project milestones, timelines, and deliverables in direct alignment with MSA commitments, ensuring all contractual obligations are met on time and within scope
• Indirectly supervise and develop laboratory operations staff across assigned health system sites, providing performance coaching, mentorship, and accountability to build high-performing and engaged teams.
• Partner with the Sr Director and Regional Directors to implement workflow improvements, standardization initiatives, and cost reduction strategies; translate strategic directives into actionable site-level plans.
• Track KPIs and quality metrics across assigned sites, identify root causes for variances, and lead corrective action planning to ensure consistent achievement of operational and financial targets.
• Collaborate with Supply Chain, Science & Technology, Quality Management, and Regional Lab teams to coordinate resources, resolve operational challenges, and execute initiatives on schedule.
• Serve as a day-to-day operational liaison with health system laboratory managers and hospital leadership, proactively communicating progress, surfacing issues, and escalating appropriately to the Sr Director and Regional Directors
• Lead site-level implementation of new processes, technology deployments, and service line expansions, ensuring staff readiness, adoption, and minimal disruption to laboratory operations.
• Prepare and deliver regular operational status reports, project updates, and performance summaries for internal leadership and external health system stakeholders.
• Collaborate closely with Regional Directors, Sr. Director of Health Systems, Quality Management, Supply Chain, and Sourcing & Procurement teams.
• Build and maintain productive working relationships with hospital laboratory managers, department supervisors, health system administrative contacts, and vendor partners to facilitate smooth operations and long‑term partnership success.
• Build trusted client relationships, and cultivate a high‑performing operational team culture aligned with Labcorp's standards of quality and service excellence.

Minimum Qualifications

associate’s degree or higher 2 years or more in a supervisory or project coordination role

Additional Job Standards

• Strong organizational and project management abilities
• Demonstrated people leadership and coaching skills
• Proficiency in operational data reporting and analytics
• Excellent written and verbal communication

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference.

The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. Compensation may also include discretionary short and long term incentive packages

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply

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We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.