Laboratory Support Services Supervisor - Chemistry

Labcorp; Burlington (NC); On-site; USD 52,000 - 73,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

STD/LTD

401(k)

Paid Time Off (PTO) or Flexible Time O

Tuition Reimbursement

Employee Stock Purchase Plan

401(k) applicable for part-time

Job summary

Labcorp is seeking a Support Services Supervisor to oversee day-to-day operations of the non-technical staff within the Department Name department, with a Monday-Friday 5:30am-2:00pm schedule. You will assist with preparation of laboratory specimens, supervise and mentor staff, and ensure shifts are properly staffed.

The ideal candidate has a high school diploma and 3+ years in a lab or healthcare environment; preferred associates degree and some supervisory experience.

Qualifications

• High school diploma or equivalent.
• 3 or more years of experience in a laboratory, healthcare, manufacturing or warehouse environment.
• Associate’s degree preferred.
• 6 months or more of experience in a clinical laboratory.
• 6 months or more supervising or leading a team.

Responsibilities

• Supervise the day to day operations of the non-technical staff for the Department Name department
• Assist with preparation of laboratory specimens for analysis and testing
• Directly supervise, train, and mentor non-technical personnel of the department
• Monitor daily workflow in the lab and schedule adequate coverage
• Responsible for ensuring all shifts in the department are properly staffed
• Research and resolve any production errors while escalating when necessary
• Engage in continuous process and service level improvements
• Perform quality assurance checks to ensure efficiency and accuracyPrepare and maintain Quality Assurance records and documents
• Meet regularly with direct reports to provide coaching and feedback for their development
• Responsible for administering and managing policies and procedures

Education

High School Diploma or equivalent

Associate’s degree

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Support Services Supervisor

Work Schedule: Monday-Friday, 5:30am-2:00pm

Job Responsibilities

• Supervise the day to day operations of the non-technical staff for the Department Name department
• Assist with preparation of laboratory specimens for analysis and testing
• Directly supervise, train, and mentor non-technical personnel of the department
• Monitor daily workflow in the lab and schedule adequate coverage
• Responsible for ensuring all shifts in the department are properly staffed
• Research and resolve any production errors while escalating when necessary
• Engage in continuous process and service level improvements
• Perform quality assurance checks to ensure efficiency and accuracyPrepare and maintain Quality Assurance records and documents
• Meet regularly with direct reports to provide coaching and feedback for their development
• Responsible for administering and managing policies and procedures

Minimum Qualifications

• High school diploma or equivalent
• 3 or more years of experience in a laboratory, healthcare, manufacturing or warehouse environment

Preferred Qualifications

• Associate’s degree
• 6 months or more of experience in a clinical laboratory
• 6 months or more supervising or leading a team

Additional Job Standards

• Understanding of laboratory operations as well as policies and procedures
• Experience working in a high volume laboratory environment
• Strong computer skills; Proficient with Microsoft Office programs
• Ability to work independently and within a team environment
• High level of attention to detail with the ability to prioritize and multitask
• Ability to work in a fast paced production environment and meet established turn-around times
• Strong communication skills; both written and verbal
• Ability to handle the physical requirements of the position
• Able to pass a standardized color blindness test
• Flexibility to work overtime or other shifts depending on business needs

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference.

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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