Regional Operations Manager

Glen-Gery; Baltimore (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

Glen-Gery is seeking a Regional Operations Manager to direct multiple masonry/hardscape locations within the territory. The role includes budgeting, forecasting, price analysis, and negotiations with customers and vendors. You will help prepare incentives and ensure safety, workforce training, and adherence to ASTM standards.

Lead location managers, coordinate with sales, monitor costs, and drive overall profitability while maintaining high customer service levels across all sites.

Qualifications

• Ability to meet deadlines, strong organizational skills.
• Knowledge of materials used on the job and industry standards.

Responsibilities

• Monitor productivity and quality; ensure customer satisfaction with purchases.
• Set goals and mobilize resources to achieve them.
• Oversee safety across yard and facility and take preventive action.
• Manage assets and working capital including inventories and cash flow.
• Supervise location managers and inside sales, lead weekly ops meetings, and inventory control.
• Approve expenses and mileage reports for locations.
• Collaborate with manufacturing partners from a retail perspective.
• Ensure training is completed on a timely basis.
• Oversee HR functions, mentor new managers, and uphold corporate guidelines.
• Prepare budgets and forecast future income and expenditures.
• Review products and forecast lifecycle to avoid stale offerings.
• Perform other duties as assigned.

Skills

Leadership

Budgeting

Forecasting

Negotiation

Communication

Team management

Education

Bachelor’s degree or equivalent

Job description

The purpose of the Regional Operations Manager is to provide overall direction, leadership, and management to multiple locations within a territory. Responsibilities include but are not limited to budgeting, forecasting, price analysis, negotiating with customers, vendors and participating unions. Managing and controlling costs associated with maintenance, inventory, employees as well as everyday expenses. Preparing, analyzing, comparing and reviewing margins and selling prices. Keeping current with ASTM standards and other manufacturing, building codes. Work closely with sales staff for goals, targets, programs as well as preparing incentive programs. Providing customer service to customers through quoting, promoting, and selling. This position is ultimately responsible for contributing to the overall success of our company.

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:

• Monitor productivity and quality; ensure all customers are satisfied with purchases.
• Set goals, determining course of action to obtain the goals, and mobilizing resources to execute the actions.
• Monitor safety throughout the yard and facility and take preventive action.
• Operating, maintaining, upgrading and disposing of assets in a cost-effective way. This includes fixed assets as well as cash flow, accounts receivables, accounts payables, and inventories.
• Overseeing location managers and inside sales in their day-to-day operations, hosting weekly ops meetings, and attending and overseeing monthly inventory control.
• Approving expense and mileage report’s locations.
• Work with manufacturing partners from the retail perspective
• Monitor and ensure weekly, monthly and yearly training are completed and up to date
• Monitoring HR functions, mentoring new managers, and providing for the overall well-being of employees. This includes adherence to corporate guidelines.
• Budgeting; plan for future income and expenditures.
• Review of existing and potential products to forecast the life cycle of the business and to eliminate stale or deadlines.
• Other duties, as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to meet deadlines, strong organizational skills.
• Knowledge of various materials used on the job.
• Excellent written and verbal communication skills.
• Ability to manage relationships both internally and externally.
• Strong leadership skills.
• Strong problem solving and customer service skills.
• Ability to manage, set deadlines, and prioritize initiatives.
• Ability to create and maintain budgets.

Education/Experience:

• A minimum of 8-10 years masonry/hardscape knowledge.
• Leadership and management skills required.
• Bachelor’s degree or equivalent.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.