Regional Operations Leader - Sushi Franchise Growth

Hissho Sushi, Inc.; Los Angeles (CA); Hybride; USD 75 000 - 105 000; Plein temps

Résumé du poste

Hissho Sushi, Inc. is seeking a Regional Supervisor to plan and coordinate operations across assigned locations, drive sales, and ensure exceptional customer service.

You will mentor Company Chefs and Franchisees, oversee QA, sanitation, and cost controls, and travel to units to verify standards. Join a franchise-first partner network with strong retail relationships and a culture of operational excellence.

Qualifications

• Bachelor's degree or related experience.
• Sushi experience highly preferred.
• Proficiency in Microsoft Office.
• Strong organizational, problem-solving, and analytical skills.
• Proven ability to handle multiple projects and meet deadlines.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Creative, flexible, and innovative team player.
• Ability and flexibility to travel as required.
• Proven ability to mentor and develop successful team members.

Responsabilités

• Drives increase in per unit sales and profit through implementation of our marketing and branding initiatives.
• Achieves sales, profit, quality and customer service goals.
• Monitors customer service, product quality, sanitation/HACCP protocols and product compliance.
• Work with the Store Teams to control cost and maintain consistency.
• Trains, motivates and develops Company Chefs and Franchisees to achieve high level of morale and efficient use of human resources.
• Develops strong working relationships through our retail and food service partners' organization to ensure that our Company remains the preferred supplier of its products.
• Recruit and Supervise Company Chefs and Franchisees.
• Visits units regularly to inspect unit operations.
• Interfaces with existing clients to maintain satisfaction and retention.
• Resolves client and customer satisfaction related issues.
• Projects and practices consistent ownership attributes, which provides a high level of customer service at all points of contact.

Connaissances

Organizational skills

Problem solving

Analytical skills

Multi-project management

Team leadership

Travel readiness

Mentoring

Diversity awareness

Formation

Bachelor's degree or related experience

Outils

Microsoft Office

Description du poste

Hissho Sushi, Inc. is seeking a Regional Supervisor to plan and coordinate operations across assigned locations, drive sales, and ensure exceptional customer service.

You will mentor Company Chefs and Franchisees, oversee QA, sanitation, and cost controls, and travel to units to verify standards. Join a franchise-first partner network with strong retail relationships and a culture of operational excellence.