Regional Operations Leader (Stores & Compliance)

Painters Supply & Equipment Co; Cleveland (OH); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

Painters Supply & Equipment Co (PSE Group) seeks a Region Operations Manager to ensure each store in the region runs smoothly, cleanly, and in compliance with company standards. The role emphasizes implementing best practices via SOPs across the region.

You will oversee store performance, control expenses, train staff, conduct bi-monthly audits, and coordinate with sales support to maintain service quality and efficiency.

Qualifications

• Bachelor’s degree in Business, Finance or related field.
• 5+ years’ experience in inventory, distribution and operational procedures.
• In-depth understanding of distribution workplaces.
• Excellent written and verbal communication skills.
• Efficient in Microsoft Office products; Excel, and Word.

Responsabilités

• Ensure effective operation of stores in accordance with specific location performance standards as set by Company policy.
• Monitor operations to optimize performance potential.
• Control expenses, remaining within budget, and maintain required records/documentation and submit required reports, documentation, and summaries within given deadlines as required by management.
• Ensure that Store Managers train and cross train personnel in their duties utilizing Company training aides including Company recommended programs.
• Assist in interviewing and developing store personnel as needed.
• Ensure staffing levels and employee schedules are determined and implemented accordingly.
• Know the job duties of reporting personnel and ensure their completion to Company standards.
• Process sales transactions using POS devices and Company guidelines
• Implement bi-monthly Store Audits.
• Implement ComCept WMS at the store level, to gain efficiencies and accuracies in the pulling and receiving process.
• Direct and guide reporting managers in the performance of their job duties.
• Identify potential problems and work through with sales support network.
• Conduct self in professional manner to ensure customers’ quality and service expectations are met.
• Give immediate attention to customer comments and complaints and mediate to resolution. Complete the appropriate nonconformance or corrective action form and forward accordingly.
• Assist with inside customer service, as needed, including servicing customers and/or processing their orders, including mixing paint.
• Monitor safety standards to ensure compliance with Company and Governmental regulations.
• Monitor and ensure the implementation and compliance with Company security standards including opening/closing store, truck security inspection, etc.
• Develop and implement collaborative processes to insure Industrial and Automotive are working together as one cohesive business unit.

Connaissances

Inventory management

Operations management

Distribution

Communication skills

Microsoft Office

Formation

Bachelor’s Degree in Business, Finance or related field

Outils

Microsoft Excel

Microsoft Word

Description du poste

Painters Supply & Equipment Co (PSE Group) seeks a Region Operations Manager to ensure each store in the region runs smoothly, cleanly, and in compliance with company standards. The role emphasizes implementing best practices via SOPs across the region.

You will oversee store performance, control expenses, train staff, conduct bi-monthly audits, and coordinate with sales support to maintain service quality and efficiency.