Regional Operations Leader - Club Performance & Training

FlynnGroup; Fredericksburg (VA); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Flynn Fitness, part of Flynn Group, seeks a Regional Manager in Fredericksburg, VA to support clubs and elevate performance across the region. You will mentor club managers, streamline processes, and drive guest satisfaction in a fast-paced environment.

You will travel among clubs, lead training efforts, and monitor key metrics to ensure service excellence and financial results. Excellent leadership and a proactive approach are required.

Qualifications

• 2+ years of management experience.
• Excellent interpersonal and communication skills.
• Ability to keep employees motivated and engaged.
• Ability to travel to multiple locations.
• Training Manager certification via Planet Fitness University.

Responsibilities

• Develop club managers in your region to be independent, successful managers of their business.
• Facilitate annual performance reviews for your team and set goals.
• Conduct/review mystery shops and provide feedback for improvement.
• Review online/social complaints and adjust business practices as needed.

Skills

Customer Service

Listening

Problem Solving

Job description

Flynn Fitness, part of Flynn Group, seeks a Regional Manager in Fredericksburg, VA to support clubs and elevate performance across the region. You will mentor club managers, streamline processes, and drive guest satisfaction in a fast-paced environment.

You will travel among clubs, lead training efforts, and monitor key metrics to ensure service excellence and financial results. Excellent leadership and a proactive approach are required.