Regional Operations Lead: Projects, Resources & Performance

ServicePoint IT; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

ServicePoint IT is seeking an experienced Operations Manager to coordinate people, projects, resources, and processes across a designated region. This role reports to the Regional Director and acts as the operational hub to ensure the right mix of staff, materials, equipment, and workflows support successful project execution.

The ideal candidate will have 5+ years in operations management, strong oversight of workforce planning, procurement, vendor management, and financial reporting, and a

Qualifications

• 5+ years of experience in operations management, project coordination, or business operations.
• Proven ability to lead cross-functional teams and manage multiple priorities.
• Strong workforce planning, scheduling, procurement, and vendor management skills.
• Experience supporting financial reporting, budgets, forecasting, and P&L analysis.
• Excellent organizational, communication, and problem-solving abilities.

Responsibilities

• Serve as the regional operational coordinator for projects, resources, and activities.
• Collaborate with Regional Director to execute operational strategies and objectives.
• Coordinate staffing, scheduling, and deployment; ensure processes are followed consistently.
• Oversee procurement, vendor relations, and contract administration.
• Monitor regional financial metrics, billing, and cost management; drive operational efficiency.

Skills

Operations management

Project coordination

Workforce planning

Vendor management

Financial reporting

Leadership

Tools

Microsoft Excel

ERP/CRM platforms

Reporting tools

Job description

ServicePoint IT is seeking an experienced Operations Manager to coordinate people, projects, resources, and processes across a designated region. This role reports to the Regional Director and acts as the operational hub to ensure the right mix of staff, materials, equipment, and workflows support successful project execution.

The ideal candidate will have 5+ years in operations management, strong oversight of workforce planning, procurement, vendor management, and financial reporting, and a