Regional Operations Director: Lead Center Excellence

PACE; Southfield (MI); On-site; USD 120,000 - 170,000; Full time

Job summary

PACE Southeast Michigan is seeking a Regional Director of Operations to oversee all centers within the assigned region, drive quality of care, and ensure financial performance. You will supervise Center Directors, shape regional strategies, and partner with HR/OD for leadership development while upholding PACE SEMI Ten Principles.

You will monitor enrollment, utilization, and center performance, lead operational improvements, and maintain audit readiness.

Qualifications

• Bachelor’s degree is required.
• Minimum of five (5) years of progressive operational leadership experience in healthcare.
• Experience supervising and developing leaders and managing operating budgets.

Responsibilities

• Directly supervise and develop Center Directors to build a high-performing team.
• Lead regional operations to deliver high-quality participant care and efficient processes.
• Manage regional financial performance, budgets, and cost-per-participant metrics.
• Ensure quality, compliance, and readiness across centers with QA and regulatory alignment.
• Translate strategy into regional operational plans and drive key projects.

Skills

Financial analysis

Medicare/Medicaid knowledge

Leadership and coaching

Communication skills

Dashboard interpretation

Strategic planning

Education

Bachelor’s degree in healthcare administration or related field

Master’s degree in related field (preferred)

Job description

PACE Southeast Michigan is seeking a Regional Director of Operations to oversee all centers within the assigned region, drive quality of care, and ensure financial performance. You will supervise Center Directors, shape regional strategies, and partner with HR/OD for leadership development while upholding PACE SEMI Ten Principles.

You will monitor enrollment, utilization, and center performance, lead operational improvements, and maintain audit readiness.