Regional Operations Director: Lead Branch Performance

DASCO Home Medical Equipment; Westerville (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

DASCO Home Medical Equipment in Westerville, OH, is seeking an Operations Manager to ensure the efficient, productive and profitable running of its branches and distribution centers. You will provide leadership to office and center managers and drive consistent processes across sites.

The role involves staffing decisions, coordinating with corporate leaders, and maintaining KPI achievement while ensuring regulatory compliance and customer service excellence.

Qualifications

• High School diploma or GED required.
• 1 year of customer service in DME/healthcare operations leadership experience.
• Preferred: Associate degree in business management.
• Experience in a medical/insurance/healthcare field is a plus.

Responsibilities

• Oversee branches and centers for operational efficiency and KPI attainment.
• Act as liaison between local leaders and corporate leadership.
• Make staffing decisions and support center staffing actions.
• Ensure regulatory compliance and customer service excellence across sites.

Skills

Customer service

Team leadership

Staff development

Results oriented

Stress management

Education

High School diploma

Associate degree in business management

Experience in healthcare leadership

Tools

Microsoft Office

Job description

DASCO Home Medical Equipment in Westerville, OH, is seeking an Operations Manager to ensure the efficient, productive and profitable running of its branches and distribution centers. You will provide leadership to office and center managers and drive consistent processes across sites.

The role involves staffing decisions, coordinating with corporate leaders, and maintaining KPI achievement while ensuring regulatory compliance and customer service excellence.