Regional Operations Director - Healthcare (Multisite Leader)

BayMark Health Services; Lewisville (TX); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Paid time off

Growth opportunities

Meaningful work

Job summary

BayMark Health Services, a leading provider of opioid treatment programs in the U.S., seeks a Regional Director of Operations to oversee and optimize the performance of treatment centers across Ohio. You’ll supervise Treatment Center Directors and ensure clinical, financial, and operational success in your region.

You will drive growth, build high-performing teams, and ensure compliance with regulations while maintaining premier patient care.

Qualifications

• Bachelor’s degree in a relevant field is required.
• Minimum 10 years of healthcare management and operations experience.
• Experience in Medication-Assisted Treatment and/or substance use disorder treatment preferred.
• Experience in outpatient Mental Health services.
• Multisite operations experience required.
• Ability to read and interpret financial data.
• Travel up to 75% (3 of 4 weeks).
• Strong interpersonal and communication skills; time management.
• Ability to coach and manage clinic leadership teams.
• Satisfactory references, background check, and drug screening.

Responsibilities

• Provides strategic direction and leadership to Treatment Center Directors (TCD) staff.
• Develop and execute strategic plans for your region to achieve financial, operational, and clinical goals.
• Monitor budgets and financial performance, taking proactive measures to improve results.
• Ensure adherence to all federal, state, and local regulations across assigned treatment centers.
• Build, develop, and hold leadership teams accountable for achieving performance objectives.
• Drive patient growth, retention, and access to services within your region.
• Represent BayMark in community, legislative, and industry settings to build key relationships.
• Oversee human resources activities, staffing, and team member development.
• Leads change by communicating vision and gaining commitment of staff.
• Aligns business objectives to support the BayMark’s strategic goals.
• Establishes yearly goals and assists departmental managers in establishing annual goals, reviews progress towards goals quarterly.
• Tracks progress on established success metrics.
• Oversees book of business within region and identifies market opportunities
• Partners with National Support staff to drive profitable growth and deliver quality patient care.
• Attracts, coaches and develops talent to ensure a staff capable of carrying out business strategies
• Supports a strong performance management and culture of accountability by mentoring staff and providing frequent and constructive feedback.
• Contributes to BayMark Health Services’ success by developing departmental and individual staff goals, measuring results, rewarding achievement or taking corrective action, as necessary.
• Participates in the company’s annual operating and long-term strategic planning process.
• Collaborates with the senior leader team to evaluate results; establish a future vision; and develop strategic plans, actions and success metrics.
• Adheres to the BayMark Health Services’ Standards of Ethical Conduct, displaying, as applicable, ethical behavior in the areas of business ethics, legal compliance, confidentiality, conflicts of interest, vendor relationships and the reporting of questionable activities.
• Incorporates CQI principles into daily activities focusing on process improvements, patient safety and premier patient satisfaction.
• Initiates, develops and supports organizational processes and systems that ensure the effective and efficient delivery of patient care.
• Facilitates an environment that promotes team building and collaboration. Motivates, encourages and empowers staff to achieve personal, team, departmental and organizational goals. Recognizes individual and team accomplishments.
• Mentors leaders and management in career growth and actively cooperates in succession planning efforts at the System level with special emphasis on retaining and recruiting a diverse work force while supporting diversity initiatives and goals.
• Maintains knowledge and achieves compliance with federal, state and local regulatory requirements, licensure, accreditation requirements, record procedures and internal controls.
• Participates in developing regional policies, procedures and directives as requested and communicates appropriately to ensure compliance is achieved.
• Others duties, as assigned.

Skills

Leadership

Strategic planning

Financial acumen

Healthcare management

Operations management

Stakeholder engagement

Travel readiness

Mentoring & coaching

Policy compliance

Communication

Education

Bachelor’s degree

Job description

BayMark Health Services, a leading provider of opioid treatment programs in the U.S., seeks a Regional Director of Operations to oversee and optimize the performance of treatment centers across Ohio. You’ll supervise Treatment Center Directors and ensure clinical, financial, and operational success in your region.

You will drive growth, build high-performing teams, and ensure compliance with regulations while maintaining premier patient care.