Regional Officer/ Manager- Sri Lanka

OpenKrill; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Work-Life Balance

Global Exposure

Growth opportunities

Recognition & Rewards

Continuous Learning

Supportive Culture

Stability & Security

Competitive Compensation

Job summary

KC Overseas Education is seeking a Regional Officer/Regional Manager to drive student conversions and manage partner performance across the assigned region. You’ll liaise between channel partners and Head Office, ensuring service quality and adherence to KC Overseas’ processes and standards.

This role is field-intensive and target-driven, requiring strong partner management, regional business development, and willingness to travel to key cities to grow student volumes while upholding ethical

Qualifications

• Bachelor’s degree in a relevant field.
• Total experience of 4–7 years, with a minimum of 2+ years in the International Education sector.
• Fluency in English, with strong verbal and written communication skills.

Responsibilities

• Oversee the end-to-end student lifecycle—from application processing to final conversion—across all channel partner offices in the assigned region.
• Drive and achieve region-specific student conversion targets.
• Build and maintain strong, long‑term relationships with channel partners.
• Negotiate commercial and operational terms, ensuring mutual alignment and sustainable growth.
• Provide onboarding and ongoing training to partner teams.
• Maintain engagement with partners through regular communication, reviews, and field visits.
• Identify and onboard new channel partners to expand regional reach and student volumes.
• Gain understanding of KC Overseas’ business model, systems, and SOPs.
• Ensure all partner offices adhere to defined processes, documentation standards, and ethical practices.
• Act as escalation point for partner-level issues.
• Guide and train agents to improve student applications quality and volume.
• Conduct knowledge-sharing and process-training sessions with partner teams.
• Coordinate with SMEs to keep partners updated on country, university, and process knowledge.
• Work with HO to identify regional challenges and ensure support; plan regional marketing and events.

Skills

Fluent English

Stakeholder management

Education

Bachelor's degree in a relevant field

Job description

Looking for a Workplace That Inspires You? Welcome to KC Overseas!At KC Overseas Education, we don’t just provide jobs—we create opportunities for innovation, growth, and impact. As a thriving Multinational EdTech company with 11 global locations, we have a strong foothold across South Asia, South-East Asia, and Africa, and we’re rapidly expanding worldwide. With our team of inspired 750+ professionals, we are revolutionizing access to overseas education through cutting‑edge technology and unwavering expertise with our industry‑leading platforms coursefinder.ai and elanloans.com.Our mission is to empower students worldwide with seamless access to top universities, bridging the gap between aspiration and reality. If you’re passionate about making a difference in the global education space, this is where you belong!At KC Overseas Education, we believe work should be more than just a job—it should be an experience that challenges, excites, and rewards you. We’re growing fast, and we want you to grow with us. Through our ever‑expanding global reach, we are shaping the future of overseas education—and you can be a part of it.

Why work with us?

• Work-Life Balance – We value productivity and well-being equally.
• Global Exposure – International travel and exposure to diverse markets
• Unmatched Growth – Thrive in a rapidly expanding industry to reach your potential
• Recognition & Rewards – A culture that values and rewards hard work
• Continuous Learning – Upskilling and development opportunities at every step
• Supportive Culture – Work in an encouraging, trust‑driven environment
• Stability & Security – A long‑term career with a leading industry player
• Competitive Compensation – Because great work deserves great rewards

Join us and experience a workplace where talent is valued, ideas are celebrated, and careers flourish.

MIHAN New Office Campus Launch Video -

Here’s a short video to give you an overview of who we are and what we do:

Why Build Your Career at KC? Hear Directly From Our International Team:

Job Overview:The Regional Officer / Regional Manager plays a critical role in driving student conversions and partner performance within the assigned region. Acting as the primary liaison between channel partners and Head Office, the role ensures consistent service quality, operational excellence, and adherence to KC Overseas’ processes and brand standards.This is a field‑intensive, target‑driven role requiring strong partner management, operational oversight, and regional business development capabilities.

Key Responsibilities:

• Oversee the end-to-end student lifecycle—from application processing to final conversion—across all channel partner offices in the assigned region.
• Drive and achieve region-specific student conversion targets.
• Build and maintain strong, long‑term relationships with channel partners.
• Negotiate commercial and operational terms, ensuring mutual alignment and sustainable growth.
• Provide comprehensive onboarding and ongoing training to partner teams.
• Maintain active engagement with partners through regular communication, reviews, and field visits.
• Identify and onboard new channel partners to expand regional reach and student volumes.
• Gain complete understanding of KC Overseas’ business model, systems, and SOPs.
• Ensure all partner offices strictly adhere to defined processes, documentation standards, and ethical practices.
• Act as the escalation point for resolving partner‑level operational or quality issues.
• Guide and train agents to improve the quality and volume of student applications.
• Conduct regular knowledge‑sharing and process‑training sessions for partner teams.
• Liaise with Subject Matter Experts (SMEs) across Business Units to ensure partners are equipped with up-to-date country, university, and process knowledge.
• Work closely with Head Office teams to:
  • Identify region‑specific challenges and support requirements
  • Ensure timely operational, academic, and marketing support to partners
  • Act as the voice of the region in HO discussions and planning.
• Plan and execute regional marketing initiatives in collaboration with the HO marketing team.
• Provide on‑ground support for events, seminars, fairs, and partner‑led marketing activities.
• Customize marketing strategies to align with regional market dynamics and partner needs.
• Travel extensively across the assigned region, covering key cities and towns, to ensure business growth, partner engagement, and operational consistency.

Career Prospects

• This is a sales‑led, independent regional role with significant decision‑making responsibility.
• Provides strong exposure to regional P&L management, preparing the incumbent for future leadership roles.
• Offers in‑depth learning and interaction with international universities, academic stakeholders, and global education ecosystems.

Job Requirements:

• Bachelor’s degree in a relevant field (e.g., Business) is preferred.
• Total experience of 4–7 years, with a minimum of 2+ years in the International Education sector.
• Strong ability to collaborate with a diverse set of stakeholders.
• Ability to quickly learn and apply domain knowledge.
• Fluency in English, with strong verbal and written communication skills.
• Problem‑solver, capable of navigating complex situations to deliver positive outcomes for students and partners.