Regional Office Administrator

Day-Wireless-1; Portland (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

Day Wireless Systems seeks a Regional Office Administrator to oversee training and support for Office Administrators across designated regions. The role includes managing billing, payroll, purchasing, and reporting, with emphasis on consistency and compliance.

You will develop training programs, deliver sessions, and collaborate with regional managers to improve performance. Willingness to travel within the region is required to ensure effective training delivery and program adherence.

Qualifications

• High School diploma or GED, or 5 years of related experience.
• Proven experience as an Office Administrator or similar role is essential.
• Strong training and instructional skills are required.
• Excellent communication, interpersonal, and presentation abilities.

Responsibilities

• Oversee billing processes and aging of accounts within the territory.
• Train and mentor Office Administrators in your designated region.
• Lead weekly Teams meetings with your Office Administrators.
• Develop and implement comprehensive training programs tailored to regional needs.

Skills

Organizational skills

Payroll management

Training delivery

Communication skills

Travel willingness

Education

High School diploma or GED

Tools

Payroll software

Microsoft Teams

Billing systems

Job description

Role can be in Longview, WA, Portland, OR, or Salem, OR

Position Overview

The Regional Office Administrator is responsible for overseeing and training Office Administrators within their designated region. This role involves providing guidance, education, and support to ensure uniform training and effective performance across the region. Key responsibilities include handling billing, collections, customer service, purchasing, report generation and analysis, inventory control, payroll, and shipping and receiving. The position requires independence and decision-making contributions.

Roles & Responsibilities

Organizational Skills

• Maintain organization and multitask effectively, managing pressures and deadlines with a positive and professional demeanor.

Payroll Management

• Review and stay updated on payroll rules and policies, especially with Prevailing Wage requirements, ensuring compliance with both State and Federal regulations and are identified early on.
• Assist and train on how to do certain processes on PVW and send certified payroll as required.

Team Meetings

• Attend and lead weekly Teams meetings to coordinate and communicate effectively with your Office Administrators in your territory.

Lien Release Knowledge

• Have experience or familiarity with conditional and unconditional lien releases (contract forms).

Training Program Development

• Create and implement comprehensive training programs tailored to the needs of Office Administrators in each region.

Training Delivery

• Conduct training sessions, workshops, and seminars to impart essential administrative skills and best practices.

Policy Education

• Educate Office Administrators on company policies, procedures, and protocols to ensure consistency and adherence to organizational standards.

Ongoing Support

• Provide continuous support and mentorship to newly appointed Office Administrators during their initial role period.

Industry Trends

• Stay current with industry trends and advancements to enhance training curriculum.

Collaboration

• Work with regional managers and supervisors to identify areas for improvement and develop targeted training solutions.

Feedback and Evaluation

• Offer constructive feedback and performance evaluations to support professional development.

Problem Resolution

• Address challenges faced by Office Administrators, providing timely solutions and guidance.

Communication Facilitation

• Promote effective communication between regional offices to build a cohesive administrative network.

Program Assessment

• Monitor and assess training program effectiveness, making necessary adjustments for continuous improvement.

Record Keeping

• Maintain detailed records of training sessions, progress reports, and competency assessments.

Billing and Coordination

• Oversee billing processes and coordinate the aging of accounts within the territory, ensuring accurate and timely financial management.

Uniform Training

• Ensure all Office Administrators in the territory receive consistent and cross-training to meet company standards.

Shipment Management

• Handle incoming and outgoing shipments, routing to the appropriate department and selecting the appropriate carrier.

Administrative Tasks

• Perform tasks such as purchasing money orders, visiting the post office or bank as needed.

Filing and Miscellaneous Duties

• Carry out filing and other duties as assigned.

Education and/or Experience

• Education: High School diploma or GED; or 5 years of related experience and/or training; or an equivalent combination of education and experience.
• Experience: Proven experience as an Office Administrator or in a similar administrative role is essential.
• Training Skills: Demonstrated proficiency in training and instructional techniques.
• Office Management: Strong understanding of office management procedures and best practices.
• Communication: Excellent communication, interpersonal, and presentation skills.
• Adaptability: Ability to adapt training methods to various learning styles and skill levels.
• Travel: Willingness to travel within the designated regions to conduct training sessions.

Licenses, Certifications

Valid driver license and insurance. Ideal candidate will be notary certified or be able to obtain certification as Notary Public.

Company Overview

Day Wireless Systems is the largest full-service wireless integrator in the West. We provide design, construction, licensing, sales, service, rentals, installation, and maintenance for a wide range of wireless voice, data, and video applications.

Founded in 1969, today we have 30 locations and 400+ employees in California, Oregon, Washington, Idaho, Wyoming, and Utah. Day Wireless employees enjoy the opportunity to grow and transfer within our many locations and business divisions.

Disclaimer

Day Management Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.