Regional New Openings Manager, The Americas

Aman; Miami (FL); On-site; USD 150,000 - 190,000; Full time

Job summary

Aman Group is seeking an experienced Pre-Opening Operations Director in Miami, FL to lead and coordinate all pre-opening activities for ultra-luxury properties. You will drive milestone tracking, budgeting, and cross-functional collaboration with regional teams and external partners.

The role requires strong leadership, meticulous project management, and readiness to travel as needed. Responsibilities include budgeting, manpower planning, OS&E coordination, and ensuring seamless communications

Qualifications

• Excellent communication and organizational skills.
• Willingness to adapt to local cultures and travel as needed.
• Experienced with MS Office applications; some project management tools preferred.

Responsibilities

• Monitor and coordinate pre-opening milestones and budgets.
• Maintain project documentation and data entry for new openings.
• Coordinate with New Openings team and stakeholders to track milestones and report progress.

Skills

Communication

Organizational skills

Microsoft Office

Tools

Microsoft Office

Project management software

Job description

Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.

Key Responsibilities

• Monitor and support coordination of all steps within the pre-opening key milestones; manage logistical tasks related to the new openings, maintain project documentation, assist in data entry tasks, etc.
• Has a full and comprehensive understanding of the various legal documents related to the development of the project i.e. Hotel Management Agreement, Technical Services Agreement etc.
• Keep track of critical path milestones (pre-opening budget, manning, procurements, etc.); review and raise awareness in view of any possible time constraints according to respective Hotel Management Agreements; consolidate milestones progress with relevant stakeholders and report to the New Openings team on a regular basis.
• Develop an appropriate manning guide based on forecasted occupancy and the property scope, keeping in mind the profitability target.
• Assist with developing the pre-opening budget and operating supplies & equipment (OS&E) budget for new properties based on Aman Group standards.
• Maintain and execute relevant pre-opening administration and correspondence; following up where needed.
• Ensure that clear and specific communication is shared internally with all stakeholders, keeping them fully briefed on the progress of the pre-opening operations.
• Work closely as part of the New Openings team with regional operating colleagues to develop the new projects.
• Delegate tasks and liaise with all Corporate, and regional operation colleagues and General Managers as well as with third parties on all pre-opening related tasks.
• Work with the Aman New Openings team on agreed objectives and ensure appropriate use of technology to effectively communicate and influence throughout the organization in a timely, high-impact manner.
• Assign tasks to relevant key people on critical path tool once project has been handed over by Technical Services team.
• Responsible for training the corporate and property colleagues on the usage of the project management system.
• Identify areas of opportunity and drive continuous improvement initiatives.
• Provide on-property support during the opening countdown.
• Perform other duties as assigned.
• Travel to new openings when required.

Qualifications

• Strong communication & organizational skills
• Willingness, ability, and sensitivity to adapt to local cultures
• Strong administrative skills; experienced user in all common Microsoft office applications and ideally project management technologies

• Previous experience in collaboration across multiple levels and geographical locations within an organization and proven ability to motivate and inspire colleagues
• At least four (4) years of relevant senior hotel management operational experience as a Director of Rooms, Food & Beverage, Operations or Hotel Manager in a comparable service models & luxury levels and preferably with experience in hotel openings
• Ability to set and manage priorities and optimises time (understand project scope, complexity, effort, risk, resource needs, and timelines)
• Ability to coordinate work under pressure with multiple stakeholders across different regions without losing the attention to detail while maintaining a strong attention to detail
• Capability to work simultaneously on multiple projects / pre-opening phases in different stages at the same time
• Excellent team player whilst maintaining an independent perspective
• Flexible with schedule and able to travel as needed
• Positive attitude and eagerness to learn
• Multilingual is preferred