Regional Branch Experience Specialist

Huntington National Bank; Grant (AL); Hybrid; USD 36,000 - 56,000; Full time

Job summary

Huntington National Bank is seeking an Area Customer Experience Specialist to support branch teams regionally, delivering best-in-class customer service and acting as a financial concierge. The role involves handling deposits, loans, and technology guidance while ensuring accurate transactions and adherence to policies.

As ACES, you will travel to multiple branches, adapt to changing locations, and collaborate with a centralized leadership team for coaching and career development in a fast-paced

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year customer service and branch banking experience.
• Bachelor’s degree preferred.
• Cash handling experience preferred.
• Military service in administration or related roles encouraged.

Responsibilities

• Provide coverage across multiple branches for customer transactions and advisory needs.
• Process transactions accurately with proper cash controls and balancing.
• Deliver excellent service and resolve customer concerns efficiently.
• Educate customers on deposits, loans, banking products, and technology.
• Travel between branches and adapt to different locations as needed.

Skills

Customer service

Branch banking

Sales skills

Banking knowledge

Education

High School Diploma or GED

Bachelor’s degree

Job description

Huntington National Bank is seeking an Area Customer Experience Specialist to support branch teams regionally, delivering best-in-class customer service and acting as a financial concierge. The role involves handling deposits, loans, and technology guidance while ensuring accurate transactions and adherence to policies.

As ACES, you will travel to multiple branches, adapt to changing locations, and collaborate with a centralized leadership team for coaching and career development in a fast-paced