Regional Manager (Youngstown Area)

Landed; Streetsboro (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus program

401K match

Paid time off

Job summary

Another Broken Egg Café is seeking an Area Director to lead multiple cafés in the West Cleveland area, ensuring breakfast, brunch, and lunch excellence while upholding our Indulge in You philosophy and 5 Core Values. You will recruit and mentor managers, optimize schedules and training, and drive revenue, guest satisfaction, and cost controls across several locations.

The role offers daytime hours with no night shifts, a competitive salary plus bonus, PTO, and opportunities for growth within a

Qualifications

• Previous General Management Experience in a full service fast-paced environment.
• 3-5+ years of multi-unit restaurant leadership experience (full-service preferred).
• Passion for developing managers and building high-performing teams.
• Expert understanding of restaurant operations including staffing, cost management, and guest relations.
• Strong communication, coaching, and decision-making skills.
• Ability to manage multiple priorities while traveling between locations.
• A positive, energized leadership style that aligns with our 5 Core Values.

Responsibilities

• Lead and support multiple cafés to achieve company standards and performance targets.
• Conduct regular site visits focusing on guest experience, operational consistency, cleanliness, and brand standards.
• Drive execution of systems, food safety, and compliance procedures across all units.
• Recruit, develop, and mentor café managers and key hourly team members.
• Promote an empowering, team-first culture rooted in support, recognition, and accountability.
• Partner with managers to build schedules, training plans, and staffing strategies to support growth.
• Analyze weekly and monthly financial reports to improve revenue, manage labor, and control costs.
• Identify opportunities to increase profitability and guest frequency.
• Lead cafés to operate with a sense of urgency and results-driven focus.
• Champion our hospitality-driven culture - ensuring every guest receives exceptional service.
• Resolve escalated guest concerns and support managers in proactive engagement strategies.

Skills

General management

Multi-unit leadership

Team development

Operations excellence

Cost management

Guest relations

Communication & coaching

Job description

NO NIGHT SHIFTS - EVER! (Closed by 3pm)

Status: Full-Time / Multi-Unit Leadership Role
Reports To: Regional Director of Operations

About Us

Another Broken Egg Café is an award-winning full-service breakfast, brunch, and lunch concept specializing in chef-curated dishes and warm hospitality guests can feel. With daytime-only hours, our teams enjoy work-life balance without night shifts - ever. Our culture is driven by the belief that when we put our people first, exceptional service follows.

We're growing rapidly across the Cleveland market and are seeking an energetic, people-focused Area Director to oversee multiple cafés, develop strong managers, elevate guest satisfaction, and support continued expansion across the West Cleveland area.

Role Overview

The Area Director is responsible for operational excellence, financial performance, talent development, and brand culture across multiple locations. This leader ensures that each café delivers an exceptional breakfast, brunch, and lunch experience while modeling and upholding our Indulge in You philosophy and 5 Core Values: Generosity, Growth, Integrity, Service, and Results.

What You'll Do

Multi-Unit Operations Leadership

• Lead and support multiple cafés to achieve company standards and performance targets.
• Conduct regular site visits focusing on guest experience, operational consistency, cleanliness, and brand standards.
• Drive execution of systems, food safety, and compliance procedures across all units.

People & Culture

• Recruit, develop, and mentor café managers and key hourly team members.
• Promote an empowering, team-first culture rooted in support, recognition, and accountability.
• Partner with managers to build schedules, training plans, and staffing strategies to support growth.

Financial Performance

• Analyze weekly and monthly financial reports to improve revenue, manage labor, and control food and operating costs.
• Identify opportunities to increase profitability and guest frequency.
• Lead cafés to operate with a sense of urgency and results-driven focus.

Guest Experience

• Champion our hospitality-driven culture - ensuring every guest receives exceptional service.
• Resolve escalated guest concerns and support managers in proactive guest-engagement strategies.
• Reinforce our Indulge in You culture by ensuring team members feel supported, respected, and valued

What You Bring

• Previous General Management Experience in a full service fast-paced environment.
• 3-5+ years of multi-unit restaurant leadership experience (full-service preferred).
• Passion for developing managers and building high-performing teams.
• Expert understanding of restaurant operations including staffing, cost management, and guest relations.
• Strong communication, coaching, and decision-making skills.
• Ability to manage multiple priorities while traveling between locations.
• A positive, energized leadership style that aligns with our 5 Core Values.

Why You'll Love It Here

• NO NIGHT SHIFTS - EVER! Monday - Friday 7am - 2pm; Saturday - Sunday 7am - 3pm.
• Competitive salary + quarterly bonus program
• Paid time off and growth opportunities with an expanding brand
• Opportunity to shape the success of multiple cafés and be part of a high-growth regional team
• 401K with company match

Our Promise

At Another Broken Egg Café, we believe in our Indulge in You philosophy - we take care of our teams so they can take care of our guests. We empower our people to make decisions, grow personally and professionally, and enjoy a fulfilling career built on hospitality and connection.