Regional Manager, Summer Work and Travel

CIEE Inc; Madison (WI); Remote; USD 90,000 - 125,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Gym Reimbursement Program

Employee Assistance Program

Short-term & Long-term Disability

6 floating Fridays

403(b) Retirement Plan

Insurance Coverage (life, travel, etc)

Flexible Spending Accounts/Health SAV

Voluntary Benefits

Job summary

CIEE Inc. is seeking a Regional Manager for Summer Work and Travel to lead a remote, on-the-ground team in Wisconsin Dells. You will drive host sales, grow placements, and manage relationships with hosts, participants, and communities.

Lead a high-performing team, set strategic goals, and coordinate cross-functionally to ensure program quality and client satisfaction. This role demands strong sales leadership, collaboration, and a passion for international exchange.

Qualifications

• Bachelor's degree required.
• 5–7 years of previous sales success (B2B) required.
• 3–5 years of people management experience preferred.
• Ability to draw conclusions and create strategy from metrics.
• Strong verbal and written communication skills required.
• Strong organizational skills and attention to detail.
• Proactive, fast-paced environment familiarity; work with remote field staff.

Responsibilities

• Provide sales leadership by managing a team responsible for selling to new hosts, renewing and growing host relationships, and sourcing host families within a defined territory.
• Set individualized sales goals and pipeline targets for team members with coaching to exceed seasonal goals.
• Create outreach strategies to engage new hosts and renew existing relationships.
• Develop and deploy host-centric community events to provide value and maximize sales.
• Provide gold standard account management to host accounts, building long-term relationships and identifying growth opportunities.
• Track and report sales and placement results, adjusting tactics rapidly for success.
• Consult with hosts on hiring strategies to maximize placement results.
• Work cross-functionally with compliance, participant services, and other internal teams to ensure host satisfaction and program quality.
• Ensure a gold-standard experience for all stakeholders measured by NPS results.

Skills

Sales leadership

People management

Communication

Analytical thinking

Remote collaboration

Organization

Problem solving

Team orientation

Adaptability

Sales strategy

B2B sales

CRM (Salesforce)

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

Microsoft Teams

Job description

Position

Regional Manager, Summer Work and Travel

Reports to

Director of Placement Sales, Summer Work and Travel

Department

Seasonal Exchanges

Location

Wisconsin Dells, WI, US
Remote

Who we are

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi-cultural world.

Why work with us

You will change the world.

CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change! You will receive a competitive total rewards package.

CIEE provides all employees with exceptional benefits, offerings that increase total compensation by up to 25%. Our top-tier benefits include:

• Paid time off and Parental leave
• Gym Reimbursement Program
• Employee Assistance Program
• Short-term & Long-term Disability
• 6 floating Fridays (based on our eligibility rules)
• CIEE Study Abroad Programs
• 403(b) Retirement Plan with employer contribution
• Insurance Coverage (life, travel, medical, dental and vision)
• Flexible Spending Accounts/Health Savings Account (medical and dependent)
• Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)

Who you are

As Regional Manager, you will lead an on-the-ground team focused on aggressive placement growth and gold-standard support of hosts, participants, and community members in a defined community or group of communities. The team’s mission is to drive host employer job sales that result in multi-program placements; secure host families to house SWT participants working with employers that do not have housing available; as well as creating and deploying community events that provide value to hosts. You will coach staff in effective sales and account management practices, resolve host-related hiring needs, and ensure participants are placed quickly and effectively to ensure long-term client relationships.

What you’ll do

• Provide sales leadership by managing a team responsible for selling to new hosts, renewing and growing existing host relationships, and sourcing host families within a defined territory
• Set individualized sales goals and pipeline targets for team members and provide active and agile coaching to ensure seasonal goals are exceeded
• Create outreach strategies to engage new hosts and renew existing relationships
• Develop and deploy a cadence of host-centric community events aimed at providing value and maximizing sales
• Provide gold standard account management to host accounts in your region by building long-term relationships, ensuring the team is delivering on commitments, and identifying opportunities for growth and retention
• Constantly track and consistently report sales and placement results, adjusting tactics rapidly to ensure success
• Consult with hosts on hiring strategies and provide expert guidance to maximize placement results
• Work cross-functionally with compliance, participant services, and other internal teams to ensure host satisfaction and program quality
• Ensure a gold-standard experience for all stakeholders through proactive communication and support, measured by NPS results

What you’ll bring

The ideal candidate will possess:

• Bachelor's degree required
• Minimum 5 - 7 years of previous sales success required, B2B and human capital solutions preferred
• Minimum 3-5 years of people management experience preferred
• Ability to draw conclusions and create strategy based on metrics
• Strong verbal and written communication skills are required
• Strong organizational skills with attention to detail required
• Proactive and preference for working in a fast-paced environment
• Ability to work with remote field staff
• Ability to investigate and analyze information to draw conclusions and solve problems efficiently
• Energetic, personable, goal, and team-oriented
• Tolerance for ambiguity and a sense of humor
• Technology proficiency required — experience with Salesforce, Microsoft Suite, Teams, preferred
• Innovative, creative, and flexible to a changing environment
• A passion for CIEE's mission and global exchange!

Location

This position is available for candidates in Wisconsin Dells, US.
Remote location only.

CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply.

Due to federal regulations and CIEE policies, a background check, reference check, and education and employment verification will be conducted as conditions of employment.