Regional Manager- Jacksonville, FL

Madison Communities; Melbourne (FL); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Paid parental leave

Paid time off and holidays

Employee referral program

Employee Assistance Program (EAP)

Job summary

Madison Communities seeks a Regional Manager to lead regional operations across a multi-state portfolio, supervising a team of Community Managers to ensure strong financial results and top-notch resident service.

You will drive budgeting, market evaluations, and leasing strategies while traveling regularly to Jacksonville, FL, Melbourne, FL, and Atlanta, GA to guide operations and development efforts.

Qualifications

• BA/BS in Business or related field.
• Minimum 3 years of Multifamily Regional Management experience.
• Minimum 3 years with Luxury Class A lease-up communities preferred.
• Proven success supervising and mentoring multiple property teams.
• Willingness to travel across FL and GA.

Responsibilities

• Lead regional operations across a multi-state portfolio to maximize performance.
• Hire, train, develop, coach, and supervise Community Managers.
• Evaluate on-site staff performance against leasing and ops goals.
• Promote exceptional resident experiences and service delivery.
• Achieve budgeted income, expenses, and leasing goals across portfolio.
• Oversee annual budgeting, collaborating with each manager.
• Review monthly financial operations and provide strategic support.
• Conduct market evaluations to inform pricing and rent positioning.
• Develop marketing strategies for lease-ups and reviews.
• Guide lease-up operations and high-end property openings.
• Perform regular site visits to maintain quality and curb appeal.
• Collaborate with Construction Services on capital projects.
• Foster empowered teams and proactive problem solving.
• Communicate goals and values to on-site leadership; travel frequently.
• Travel to Jacksonville, FL; Melbourne, FL; Atlanta, GA for leadership.

Skills

Financial management

Budgeting

Forecasting

Reporting

Leadership

Recruiting

Team development

Communication

Interpersonal skills

Organizational skills

Proactive mindset

Travel capability

Education

BA/BS in Business or related field

3+ years Multifamily Regional Management

3+ years Luxury Class A lease-up experience

Proven supervision of multiple property teams

Tools

Yardi

Microsoft Excel

Word

Outlook

ADP Workforce Now

Job description

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This position is responsible for leading and directing all regional operations across a multi-state portfolio. The Regional Manager leads and supports a team of Community Managers to ensure optimal performance, strong financial results, high-quality service delivery, and a superior level of resident satisfaction.

Essential Functions and Responsibilities:

• Focus on the financial performance of each community, ensuring optimal staffing, efficient operations, and high returns for investors
• Hire, train, develop, coach, and supervise a portfolio of Community Managers
• Evaluate on-site staff performance in alignment with leasing and operational expectations
• Promote a high level of customer service and ensure all teams deliver exceptional resident experiences
• Achieve budgeted income, expense, and leasing goals across the portfolio
• Oversee the annual budgeting process for each community, working closely with each manager
• Review and analyze monthly financial operations and provide strategic support where needed
• Conduct market evaluations to inform pricing and rent positioning, ensuring alignment with market and budgeted goals
• Partner with each Community Manager to develop marketing strategies, especially for lease-ups, and conduct regular marketing reviews
• Guide and support the execution of lease-up operations and high-end property openings
• Conduct regular site visits to maintain high standards of quality, curb appeal, and service delivery
• Collaborate with internal departments, including Construction Services, for capital improvement and renovation projects
• Foster strong teams through empowerment, open communication, and recognition programs
• Communicate company goals, initiatives, and values consistently to on-site leadership teams
• Travel across assigned locations regularly to provide in-person leadership and oversight: Jacksonville, FL, Melbourne, FL, Atlanta, GA.

Requirements

• Strong financial management skills with experience in budgeting, forecasting, and reporting
• Sales and marketing expertise, including training, goal setting, and market analysis
• Proven leadership in recruiting, hiring, team retention, coaching, and performance management
• Ability to travel across multiple states: FL, GA
• Proficiency in Yardi, Microsoft Excel, Word, Outlook, and ADP Workforce Now
• Excellent oral and written communication skills
• High level of interpersonal and team collaboration skills
• Professional presence and strong organizational skills
• Action-oriented and resourceful with a proactive, solution-driven mindset

Education and Background

• BA/BS in Business or related field
• Minimum 3 years of experience in Multifamily Regional Management
• Minimum 3 years of experience with Luxury Class A lease-up communities preferred
• Proven success in supervising and mentoring multiple property teams
• 401(k) with company match
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Dependent Care FSA
• Company-paid short-term disability and basic life insurance
• Paid parental leave
• Paid time off and company holidays
• Employee referral program
• Mental Health Support through Employee Assistance Program (EAP)