Regional Manager Children's Advocacy & Protection Services - Appleton WI

CHS Children's Hospital and Health System, Inc.; Appleton (WI); On-site; USD 110,000 - 150,000; Full time

Job summary

Children’s Wisconsin seeks a leader to oversee the operations of the Child Advocacy Center (CAC) and satellite offices, ensuring best practices and high-quality ambulatory care for children. You will work with CAPS, Ambulatory Services and program directors to implement standards across the organization.

With a focus on accreditation, fiscal and staffing processes, you will drive regulatory compliance and identify growth opportunities aligned to the hospital's mission and strategic objectives.

Qualifications

• Bachelor's Degree in a related field is required.
• Master's Degree in Health Care Administration or Business Administration is preferred.
• 5+ years of ambulatory care or similar health care experience.
• 1+ years supervisory experience.
• Understanding of ambulatory operations and/or child advocacy and protection services preferred.
• Advanced analytical and decision making skills for budgeting and operational planning.
• Excellent interpersonal and communication skills with patients, families and staff.
• BLS-Healthcare Provider certification required.

Responsibilities

• Oversee operations of the assigned CAC and designated medical satellites.
• Collaborate with CAPS, Ambulatory Services and program directors to ensure best practice standards.
• Maintain CAC accreditation with National Children’s Alliance.
• Identify opportunities for CAC and program growth aligned with Children’s Wisconsin mission.
• Lead ambulatory-wide initiatives to ensure regulatory compliance and practice requirements.

Skills

Bachelor's degree

Master's degree

Ambulatory care

Supervisory experience

Budgets & planning

Analytical thinking

Interpersonal skills

Communication skills

BLS certification

Education

Bachelor's degree in related field

Master's degree in Healthcare Administration or MBA

Job description

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Job Summary

In partnership with the Child Advocacy and Protection Services (CAPS) and Ambulatory Services leaders, this position is responsible for the operations of the assigned child advocacy center(s) and designated medical satellite(s). Collaborates with medical and program directors to ensure best practice standards and guidelines are consistently implemented at the CAC. Works collaboratively with leaders and staff across the Child Advocacy and Protection Services (CAPS), Ambulatory Services and other related Children's Wisconsin programs to ensure for efficient, high quality multi-disciplinary care, within an ambulatory healthcare model, when child maltreatment is suspected. With CAPS and Ambulatory leadership, identifies and manages fiscal, logistic, and personnel processes to ensure seamless and successful operation of the CAC and designated medical satellite offices. Responsible for maintaining the CAC(s) National Children's Alliance (NCA) accreditation. Builds and fosters strong working relationships within the Children's Wisconsin healthcare system and multidisciplinary community partners--child protective services, law enforcement, and other agencies. In collaboration with CAPS and Ambulatory leadership, identifies opportunities for CAC and programmatic growth that align with Children's Wisconsin mission and strategic objectives. Leads ambulatory-wide initiatives to ensure regulatory compliance and practice requirements.

Qualifications

• Bachelor's Degree in a related field required.
• Master's Degree in Health Care Administration or Business Administration preferred.
• 5+ years of ambulatory care or similar health care related experience required.
• 1+ years supervisory experience required.
• Proven understanding of ambulatory operations and/or child advocacy and protection services preferred.
• Advanced analytical and decision making skills necessary to resolve employee and operational problems and assist in the development of departmental budgets and operational planning.
• Excellent interpersonal and communication skills to interact effectively with patients, families, physicians, clinic/hospital staff and community.
• BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required.
• Provides care appropriate to patient population and as described in applicable policies and procedures.

Certifications/Licenses

BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council

Equal Opportunity

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Dedicated solely to the health and well-being of children We are the region's only independent healthcare system dedicated solely to the health and well-being of children. In Milwaukee and throughout the state, we provide kids and their families a wide range of care and support - everything from routine care for ear aches or sore throats to life saving advances and treatment options. Our academic partner, The Medical College of Wisconsin, brings many of the nation's most well-respected doctors to our team. Together we work to ensure that every child and family we serve receives nothing but the best. Learn more about our affiliation with the Medical College of Wisconsin and the power of academic medicine.