Regional Manager

Colours, Inc.; Watertown (SD); On-site; USD 70,000 - 110,000; Full time

Job summary

Colours Inc. is seeking a Regional Manager to oversee store locations, manage inventory, and strengthen customer relationships across the region.

You will lead operational performance, coach teams, monitor service levels and financial results, and collaborate with store managers to drive accountability and continuous improvement.

This role requires travel regionally with overnight stays and a focus on organizational leadership.

Qualifications

• Proven experience in retail, distribution, or multi-location management.
• Experience managing inventory controls, financial reporting, and operational metrics.
• Ability to analyze business data including sales and aging reports.
• Strong leadership, coaching, and accountability skills.
• Proficiency with MS Office and reporting tools.

Responsibilities

• Manage inventory levels and accuracy across stores.
• Build and maintain relationships with key customers.
• Partner with store managers to address service gaps and train staff.
• Review monthly Gain & Loss reports for performance visibility.
• Monitor customer account aging (1–30 days).
• Analyze 12-month usage reports for top customers and share findings.
• Keep stores organized, efficient, and customer-focused.
• Hold staff accountable and conduct performance evaluations.
• Complete administrative duties and attend meetings.
• Ensure compliance with policies and procedures.

Skills

Retail distribution management

Customer relationship management

Team leadership

Inventory controls

Financial reporting

Operational metrics

Data analysis

Accountability & coaching

Organizational skills

Problem solving

Tools

Microsoft Office Suite

Job description

Description

Colours Inc. is a leading distributor of automotive, commercial, and industrial coatings. We provide premium products, expert guidance, and exceptional service to help our customers excel. With a commitment to reliability, technical expertise, and strong customer partnerships, we continue to grow our footprint across the region.

Position Summary

The Regional Manager is responsible for overseeing and supporting assigned store locations by managing inventory, customer relationships, operational performance, and team development. This role ensures stores operate efficiently, maintain strong service levels, and achieve financial and operational goals.

The Regional Manager plays a key leadership role in driving accountability, improving business performance, and strengthening customer satisfaction across the region. This position requires strong organizational leadership, business oversight, and the ability to coach and develop employees while maintaining operational excellence.

Key Responsibilities

• Manage inventory levels and accuracy, including inventory rotation, quarterly PPG & 3M inventory reviews, annual full store inventory audits, oversight of overstock, and coordination of annual vendor returns.
• Build and maintain strong relationships with key customers while improving service levels and delivery efficiency.
• Partner with store managers to identify service gaps, resolve operational issues proactively, and provide training to improve customer satisfaction.
• Review and communicate monthly Gain & Loss reports to support business performance visibility and improvement.
• Monitor customer account aging to ensure balances remain within the 1–30-day range.
• Analyze 12-month usage reports for top customers and communicate findings with the Business Development Manager to support growth opportunities.
• Ensure stores remain organized, operationally efficient, and customer-focused environments.
• Hold employees accountable for performance, responsibilities, and assigned tasks.
• Complete performance evaluations, weekly planners, daily backorder reports, inventory tracking, store training coordination, bi-weekly special submissions, and other assigned administrative and operational duties in a timely manner.
• Attend required meetings, conferences, calls, and training sessions.
• Ensure compliance with company policies, operational standards, and procedures.

Requirements

Qualifications

• Proven experience in retail, distribution, or multi-location management with responsibility for inventory oversight and operational performance.
• Strong background in customer relationship management and team leadership.
• Experience managing inventory controls, financial reporting, and operational metrics.
• Ability to analyze business data, including sales reports, inventory reports, and customer aging reports.
• Demonstrated ability to hold employees accountable while coaching and developing team performance.
• Strong organizational, problem-solving, and decision-making skills.
• Proficiency in Microsoft Office Suite and ability to learn and utilize company systems and reporting tools.
• Valid driver’s license and willingness to travel regionally with required overnight travel.

Key Competencies

• Strong leadership and team development skills
• Relationship management across customers, vendors, and employees
• Excellent communication, organization, and follow-up skills
• Financial and operational analysis capability
• Problem-solving mindset with accountability for results
• Strong inventory and business management skills
• Forward-thinking approach focused on continuous improvement and customer satisfaction