Regional Manager

MIRA Home; United States; On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Company vehicle

Performance bonus

Health, dental, and vision insurance

Paid time off

401(k)

Short Term and Long Term Disability

Job summary

Mira Home is seeking a Regional Manager to oversee multiple branches within a division, owning service quality and the bottom line. You will develop Operations Managers and Field Managers who report to you, and partner with executives to drive safety and compliance across locations.

The role requires hands-on field verification, standardization of SOPs, and regular audits to protect brand integrity, safety, and service levels. This is a full-time role with remote work and travel.

Qualifications

• 5+ years in multi-site field service or route operations.
• Experience leading salaried managers across multiple locations.
• Proven turnaround results at underperforming locations.
• Budget and margin responsibility at location or division level.
• Proficiency with FieldRoutes, Geotab, and Domo.
• Ability to travel.
• Valid driver’s license with clean driving record.
• Willingness to pass background check and drug screening.
• Pest control experience and applicator license.

Responsibilities

• Branch Performance: identify underperforming branches and implement turnaround plans within 30 days.
• Standards and Consistency: enforce SOPs and service quality; audit compliance.
• Leadership Development: hold weekly meetings; maintain documented successors for key roles.
• Field Presence: visit branches routinely; participate in ride-alongs and quality checks.
• Safety and Compliance: maintain licenses, certifications, and vehicle compliance; address findings promptly.
• Performance Accountability: own division-level results for customer retention, safety, and retention of managers.

Skills

Leadership

Multi-site management

Budget & margins

Travel readiness

Background check clearance

Tools

FieldRoutes

Geotab

Domo

Job description

Position Overview

The Regional Manager is responsible for the performance of multiple branches within an assigned division. The position owns service quality and consistency across locations, the development of the Operations Managers and Field Managers who report to it, safety and compliance, and the overall operational and financial results of the division.

The role combines standard setting with active field verification. The Regional Manager is expected to establish expectations centrally and confirm their execution in branches rather than managing from reports alone. The position reports to the VP of Operations and partners closely with the Technical Director, Operations Managers, and Field Managers.

Key Responsibilities

• Branch Performance: Identify underperforming branches early and implement documented turnaround plans within 30 days. Address persistent patterns of missed targets rather than managing around them.

• Standards and Consistency: Ensure all branches operate under the same SOPs and service quality standards. Conduct regular audits to verify compliance and eliminate practices that compromise brand, safety, or service.

• Leadership Development: Conduct structured weekly meetings with each Operations Manager. Maintain a documented successor in development for every key role in the division. Address leadership gaps promptly.

• Field Presence: Visit branches on a regular cadence, participate in ride-alongs and quality checks, and verify service delivery firsthand.

• Safety and Compliance: Ensure all branches maintain current licenses, certifications, and vehicle compliance. Investigate and resolve audit findings, safety incidents, and regulatory concerns promptly.

• Performance Accountability: Own division-level results for customer retention, callback rate, route completion, safety incidents, and manager retention.

Qualifications

• 5+ years of leadership experience in multi-site field service or route-based operations.
• Experience leading salaried managers across more than one location, including hiring,
• coaching, and performance management.
• Demonstrated experience turning around an underperforming location, with specific
• results.
• Budget and margin responsibility at the location or division level.
• Proficiency with operational software and reporting (we use FieldRoutes, Geotab, and
• Domo).
• Ability to travel.
• Valid driver’s license with a good driving record.
• Ability to pass a background check and drug screening.
• Pest control experience and applicator license

What We Offer

• Company vehicle
• Performance bonus
• Health, dental, and vision insurance
• Paid time off
• 401(k)
• Short Term and Long Term Disability Insurance

Job Type: Full-time

Work Location: Remote with travel

Pay : Dependent on Experience.