Regional Manager

Smile Doctors LLC; Tennessee; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Bonus Opportunity

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) plan

Paid time off

Job summary

Smile Doctors LLC is seeking a Regional Manager to lead across multiple orthodontic practices, driving operational excellence, growth, financial performance, and patient care. You will partner with doctors, leadership, and executives to translate objectives into actionable strategies and to develop high-performing teams.

The role emphasizes accountability, collaboration, and the delivery of sustainable results, including frequent practice visits and significant travel to maximize regional

Qualifications

• Bachelor's degree required.
• Minimum of three years’ experience in a multi-unit leadership role.
• Experience in orthodontics/dental/healthcare industry preferred, but not required.

Responsibilities

• Drive regional business performance with accountability for revenue growth, profitability, operational efficiency, and patient satisfaction.
• Develop and execute regional business strategies aligned with organizational priorities and measurable performance objectives.
• Analyze financial and operational metrics to identify trends, optimize performance, and implement data-driven improvement strategies.
• Build and maintain strong, collaborative relationships with doctors, serving as a trusted strategic business partner.
• Lead, coach, and develop practice leadership teams while fostering a culture of engagement, accountability, and continuous improvement.
• Optimize staffing models, labor management, scheduling, doctor coverage, and operational resources to maximize productivity and profitability.
• Identify opportunities to increase patient acquisition, improve conversion, enhance patient experience, and maximize practice capacity.
• Partner with senior leadership and cross-functional teams to execute strategic initiatives and support organizational growth.
• Lead the successful integration of new affiliations, operational improvements, and enterprise-wide initiatives.
• Proactively identify business challenges and implement scalable solutions that drive sustainable results.
• Maintain a visible leadership presence through weekly performance discussions and practice visits (visiting each practice a minimum of 1x per quarter), with willingness to travel up to 60% of the time.

Skills

Strategic Leadership

Multi-Site Operational Excellence

Financial & Business Acumen

Results-Driven Execution

Executive Communication

Talent Development

Strategic Problem-Solving

Organizational Agility

Education

Bachelor's degree

Job description

Looking for a position that makes you smile? We’re seeking a Regional Manager to join our growing team. The Regional Manager is a critical leadership role responsible for driving operational excellence, strategic growth, financial performance, and organizational success across multiple practice locations within an assigned region. Serving as a strategic business partner to doctors, practice leadership, and senior executives, this leader is accountable for translating organizational objectives into actionable business strategies, optimizing practice performance, developing high-performing teams, and driving sustainable growth and profitability. The Regional Manager also plays an integral role in strengthening doctor partnerships, leading organizational initiatives, supporting new affiliations, and fostering a culture of accountability, collaboration, and exceptional patient care.

How you’ll make us better:

Drive regional business performance with accountability for revenue growth, profitability, operational efficiency, and patient satisfaction. Develop and execute regional business strategies aligned with organizational priorities and measurable performance objectives. Analyze financial and operational metrics to identify trends, optimize performance, and implement data-driven improvement strategies. Build and maintain strong, collaborative relationships with doctors, serving as a trusted strategic business partner. Lead, coach, and develop practice leadership teams while fostering a culture of engagement, accountability, and continuous improvement. Optimize staffing models, labor management, scheduling, doctor coverage, and operational resources to maximize productivity and profitability. Identify opportunities to increase patient acquisition, improve conversion, enhance patient experience, and maximize practice capacity. Partner with senior leadership and cross-functional teams to execute strategic initiatives and support organizational growth. Lead the successful integration of new affiliations, operational improvements, and enterprise-wide initiatives. Proactively identify business challenges and implement scalable solutions that drive sustainable results. Maintain a visible leadership presence through weekly performance discussions and practice visits (visiting each practice a minimum of 1x per quarter), with willingness to travel up to 60% of the time.

Your special skills:

• Strategic Leadership: Ability to translate organizational objectives into actionable business plans and measurable results.
• Multi-Site Operational Excellence: Proven success driving performance, growth, and consistency across multiple locations.
• Financial & Business Acumen: Strong understanding of profitability, financial performance, labor management, and operational KPIs.
• Results-Driven Execution: Demonstrated ability to meet or exceed business objectives and drive sustainable growth.
• Executive Communication: Exceptional relationship-building skills with the ability to influence doctors, senior leadership, and cross-functional partners.
• Talent Development: Servant leadership mindset with strong coaching, mentorship, conflict resolution, and succession planning capabilities.
• Strategic Problem-Solving: Ability to navigate complex business challenges, lead change, and implement effective, data-driven solutions.
• Organizational Agility: Strong decision-making, time management, and prioritization skills with an entrepreneurial mindset and commitment to continuous improvement.

Prerequisites for success:

• Bachelor’s degree
• Minimum of three years’ experience in a multi-unit leadership role
• Experience in orthodontics/dental/healthcare industry preferred, but not required

We saved the best for last. In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salary plus Bonus Opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 3 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

As the nation’s leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best-in-class support services so our partner orthodontists can focus on what they do best — driving extraordinary treatment outcomes and providing patients with an unmatched experience. With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest-growing organization in our industry and produced an ever-expanding need for top talent as we continue our unprecedented trajectory. To us, there’s no such thing as “top of our game.” We’re always climbing higher — together. And as our business grows, there’s plenty of room for our team to grow their careers, too. Our dynamic support services team is comprised of world-class professionals whose diverse experiences drive innovation and development. Together, we are committed to passionately helping others achieve their best, most confident smiles. This is the perfect opportunity to grow with an expanding organization!

Smile Doctors is the largest ortho-focused dental support organization (OSO) in the U.S. As the fastest-growing network of leading orthodontists with more than 560 convenient locations in 36 states, Smile Doctors has a rich history of developing and growing affiliated practices by providing tools and technology that allow orthodontists to focus entirely on patient care. Smile Doctors is the largest network of Diamond Plus Invisalign® providers and its affiliated orthodontists are proud members of the American Association of Orthodontists, American Dental Association, and host for the Lecture Center for Orthodontic Excellence. Smile Doctors' mission is to create confident smiles that inspire the best in patients, each other, and the communities they serve.