Regional Manager

Troc; Philadelphia (Philadelphia County); On-site; USD 85,000 - 120,000; Full time

Job summary

T-ROC in Philadelphia, PA, seeks a Regional Manager to coordinate regional field teams, ensure compliance, and drive sales performance across assigned territories. You will collaborate with Territory Field Leads, manage on-site operations, and uphold brand standards across stores.

Ideal candidates have 3–5+ years in field sales and territory management, with a strong focus on reporting, partnerships, and travel readiness within the specified region.

Qualifications

• 3–5+ years in field sales operations, territory management, or channel enablement.
• Experience collaborating with Territory Field Leads to drive regional initiatives.
• Detail-oriented with focus on compliance and SLA deadlines.
• Strong ability to train teams and manage external partner relationships.
• Proven track record in driving sales reporting and leadership presentations.

Responsibilities

• Execute Regular Regional Pulse Checks with Sr. Territory Field Leads to review performance.
• Monitor inspection velocity and ensure 8–10 weekly store visits per week.
• Drive merchandising compliance and rapid post-launch execution within 24 hours.
• Audit fleet and asset standards, including hardware returns within 48 hours of termination.
• Develop relationships with brand agents to address performance barriers.

Skills

Field sales

Territory management

Relationship management

Sales reporting

Proactive collaboration

Education

Bachelor's Degree

Job description

TROC

Philadelphia, PA 19117

Regional Manager - Verizon

What You’ll Be Doing

As a Regional Manager, you will function as a proactive collaborator for your assigned Sr. Territory Field Leads and Territory Field Leads . You will be assigned a region in one of the following: Atlantic North, Atlantic South, Great Lakes, Coastal Plains, Mountain or Pacific. While T-ROC leadership maintains performance and sales operations standards for Territory Field Leads visit expectations, you serve as the essential on-site coordinator ensuring your regional team possesses the headcount, professional discipline, sales performance and rigorous compliance required for elite execution.

Daily/Regular Partnership Actions

• Execute Regular Regional Pulse Checks: Sync weekly, at a minimum, with the Sr. Territory Field Leads and Territory Field Leads to review local field performance issues, resolve roadblocks, and ensure TFL activity aligns with local regional business goals.
• Monitor Inspection Velocity: Partner with local leaders to track regional visit compliance, ensuring all TFLs execute their mandatory minimum of 8-10 physical store visits per week.
• Drive Merchandising Compliance: Verify that your regional team is aggressively driving brand standards. Guarantee that following any product launch or merchandise refresh completes within 24 hours of communicated targets.
• Audit Fleet & Asset Standards: Periodic travel within the region to verify TFLs adhere to professional dress codes and maintain active field-presence hours. Ensure all T-ROC-issued hardware is wiped and returned within 48 hours of any employee termination.
• External Partner Reviews: Develop relationship with brand agents to address performance barriers, brand experience and sales operations across all region stores.

What We’re Looking For

• Action-Oriented Partner: A proactive relationship builder who seamlessly collaborates with local Territory Field Leads to support corporate initiatives without overstepping into the day-to-day routing.
• Experience: 3–5+ years of relevant work experience in progressive field sales operations, territory management, or channel enablement.
• Field-Ready Mobility: A valid driver's license, an eligible motor vehicle record, and a strong willingness to travel extensively within the assigned geographic footprint to provide hands‑on support and audit vendor compliance.
• Compliance & Accuracy Focus: Highly detail-oriented with a sharp focus on compliance; able to track strict SLA deadlines (24-hour reporting, 48-hour hardware returns) in a fast-paced environment.
• Relationship Management: Ability to conduct high-level meetings, manage complex external partner relationships, and train teams to do the same.
• Sales Reporting & Presentations: Experience with reviewing and interpreting sales reporting; able to present insights and findings to leadership teams.

Even Better If You Have

• Bachelor’s Degree
• Sales, marketing, training, or customer service experience (ideally, with third-party sellers or retailers).
• Experience in the wireless industry.
• Experience managing competing priorities with tight deadlines in a dynamic work environment.
• Demonstrated interpersonal, communication, and presentation skills.
• Ability to assess performance.
• Ability to drive sales and productivity.
• A demonstrated drive for results.
• Financial acumen and the ability to interpret/analyze sales results.

Why Join T-ROC?

• Opportunity to work with a dynamic team in a fast-paced, growth-oriented environment.
• Access to professional development and career growth opportunities.
• A collaborative and supportive work environment that values innovation and excellence.
• Competitive salary and benefits package.

Who Is T-ROC?

At T-ROC (The Revenue Optimization Companies), we blend innovation, technology, and an energetic team spirit to revolutionize retail. We're a dynamic and forward-thinking company that thrives on creativity and collaboration. Our mission is to empower businesses to achieve new heights in sales and customer engagement through cutting-edge technology and data-driven strategies. With us, you’ll join a vibrant community where your ideas matter, your growth is encouraged, and every day brings new opportunities to make an impact. Ready to rock your career with T-ROC? Join us and be part of something extraordinary!

Equal Opportunity Employer / Special Accommodations

T-ROC is an equal opportunity employer, committed to the full inclusion of all qualified individuals. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. As part of this commitment, T-ROC ensures that reasonable accommodation is provided to applicants requiring such accommodation to complete the application and/or interview process. If reasonable accommodation is needed, please email [e-mail] describing your needs.