Regional Manager

Big Bang Enterprises Inc; Massachusetts; Hybrid; USD 77,000 - 93,000; Full time

Benefits offered by this job

Benefits package

Job summary

T-ROC is seeking a Regional Manager for Verizon coverage in the United States, Massachusetts area. You will lead Sr. Territory Field Leads and Territory Field Leads, ensuring headcount, discipline, and compliance while aligning with regional goals.

Travel extensively, conduct weekly pulse checks, monitor 8–10 store visits per week, drive merchandising, audit fleet and asset standards, and build strong relationships with brand agents to improve sales operations.

Qualifications

• 3–5+ years of progressive field sales operations or territory management experience.
• Strong travel willingness to cover assigned geographic footprint.
• Detail-oriented with focus on compliance and deadlines.
• Ability to train teams and manage external partners.

Responsibilities

• Coordinate regional field leads to meet regional business goals.
• Monitor regional store visits and ensure 8–10 visits per week.
• Ensure merchandising standards and 24-hour target completion.
• Audit hardware returns and asset standards; ensure devices are returned.
• Develop relationships with brand agents to address performance barriers.

Skills

Relationship management

Sales reporting

Travel readiness

Communication

Education

Bachelor's degree in Sales/Marketing/Business

Tools

CRM software

Job description

Regional Manager - Verizon

As a Regional Manager, you will function as a proactive collaborator for your assigned Sr. Territory Field Leads and Territory Field Leads. You will be assigned a region in one of the following: Atlantic North, Atlantic South, Great Lakes, Coastal Plains, Mountain or Pacific. While T-ROC leadership maintains performance and sales operations standards for Territory Field Leads visit expectations, you serve as the essential on-site coordinator ensuring your regional team possesses the headcount, professional discipline, sales performance and rigorous compliance required for elite execution.

Daily/Regular Partnership Actions

• Execute Regular Regional Pulse Checks: Sync weekly, at a minimum, with the Sr. Territory Field Leads and Territory Field Leads to review local field performance issues, resolve roadblocks, and ensure TFL activity aligns with local regional business goals.
• Monitor Inspection Velocity: Partner with local leaders to track regional visit compliance, ensuring all TFLs execute their mandatory minimum of 8-10 physical store visits per week.
• Drive Merchandising Compliance: Verify that your regional team is aggressively driving brand standards. Guarantee that following any product launch or merchandise refresh completes within 24 hours of communicated targets.
• Audit Fleet & Asset Standards: Periodic travel within the region to verify TFLs adhere to professional dress codes and maintain active field-presence hours. Ensure all T-ROC-issued hardware is wiped and returned within 48 hours of any employee termination.
• External Partner Reviews: Develop relationship with brand agents to address performance barriers, brand experience and sales operations across all region stores.

What We're Looking For

• Action-Oriented Partner: A proactive relationship builder who seamlessly collaborates with local Territory Field Leads to support corporate initiatives without overstepping into the day-to-day routing.
• Experience: 3–5+ years of relevant work experience in progressive field sales operations, territory management, or channel enablement.
• Field-Ready Mobility: A valid driver's license, an eligible motor vehicle record, and a strong willingness to travel extensively within the assigned geographic footprint to provide hands-on support and audit vendor compliance.
• Compliance & Accuracy Focus: Highly detail-oriented with a sharp focus on compliance; able to track strict SLA deadlines (24-hour reporting, 48-hour hardware returns) in a fast-paced environment.
• Relationship Management: Ability to conduct high-level meetings, manage complex external partner relationships, and train teams to do the same.
• Sales Reporting & Presentations: Experience with reviewing and interpreting sales reporting; able to present insights and findings to leadership teams.

Even better if you have

• Bachelor's Degree Sales, marketing, training, or customer service experience (ideally, with third-party sellers or retailers).
• Experience in the wireless industry.
• Experience managing competing priorities with tight deadlines in a dynamic work environment.
• Account management experience.
• Demonstrated interpersonal, communication, and presentation skills.
• Ability to assess performance.
• Ability to drive sales and productivity.
• A demonstrated drive for results.
• Financial acumen and the ability to interpret/analyze sales results.

Competitive Salary and Benefits Package

• Competitive salary and benefits package.

Pay Range

$77,000.00-$93,000.00

Equal Opportunity Employer / Special Accommodations

T-ROC is an equal opportunity employer, committed to the full inclusion of all qualified individuals. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. As part of this commitment, T-ROC ensures that reasonable accommodation is provided to applicants requiring such accommodation to complete the application and/or interview process. If reasonable accommodation is needed, please email [e-mail] describing your needs.