Regional Manager

Delux Public Charter, LLC; Oakland (CA); On-site; USD 90,000 - 110,200; Full time

Job summary

JSX is seeking a Regional Manager, Airport Services to oversee multiple station operations within an assigned region, ensuring safe, reliable, and consistent execution of the JSX airport experience.

This role provides leadership to station leaders, drives operational performance, supports crewmember development, and ensures compliance with company standards, regulatory requirements, and service expectations.

Qualifications

• 3+ years leadership experience in aviation, airport, or operations environment.
• Multi‑location or multi‑team oversight experience.
• Experience supervising leaders or supervisors.
• Experience interacting directly with customers or operational partners.
• Airport or transportation operations experience.

Responsibilities

• Regional Operations: Oversee daily operations across multiple assigned stations; ensure operational readiness and adequate staffing; monitor performance and support improvement plans; provide guidance during irregular operations and disruptions; maintain consistent execution of company procedures and service standards; conduct station visits and reviews; coordinate with OCC, Commercial, Training and other departments to improve performance.
• Leadership & Development: Coach and develop Station Managers and Supervisors; support leadership succession and internal promotion readiness; provide performance feedback and support corrective action processes; review station leadership concerns and assist with resolutions; promote a positive and accountable team culture; guide leaders in implementing company initiatives and operational changes.
• Compliance & Safety: Ensure compliance with company policies and regulatory requirements (FAA, TSA, DOT); monitor safety practices and reinforce safety culture; review station readiness, procedures, and documentation; identify operational risks and coordinate corrective actions; support safety reporting and risk mitigation processes.
• Financial & Administrative Oversight: Review and approve station expense reports; monitor operational resource usage and ordering practices; support staffing planning and coverage needs with scheduling and finance teams; conduct operational needs assessments and provide recommendations; maintain relationships with airport partners and vendors.

Skills

Operational leadership

Coaching & leadership

Cross‑department coordination

Situational awareness

Conflict resolution

Written & verbal communication

Performance analysis

People & admin balance

Job description

Job Description: Job Summary: The Regional Manager, Airport Services oversees multiple station operations within an assigned region and ensures safe, reliable, and consistent execution of the JSX airport experience. This role provides leadership to station leaders, drives operational performance, supports crewmember development, and ensures compliance with company standards, regulatory requirements, and service expectations. The Regional Manager partners cross-functionally to improve operational efficiency, staffing readiness, and customer experience while preparing stations and leaders for future growth.

Responsibilities

• Regional Operations: Oversee daily operations across multiple assigned stations; ensure operational readiness and adequate staffing; monitor performance and support improvement plans; provide guidance during irregular operations and disruptions; maintain consistent execution of company procedures and service standards; conduct station visits and reviews; coordinate with OCC, Commercial, Training and other departments to improve performance.
• Leadership & Development: Coach and develop Station Managers and Supervisors; support leadership succession and internal promotion readiness; provide performance feedback and support corrective action processes; review station leadership concerns and assist with resolutions; promote a positive and accountable team culture; guide leaders in implementing company initiatives and operational changes.
• Compliance & Safety: Ensure compliance with company policies and regulatory requirements (FAA, TSA, DOT); monitor safety practices and reinforce safety culture; review station readiness, procedures, and documentation; identify operational risks and coordinate corrective actions; support safety reporting and risk mitigation processes.
• Financial & Administrative Oversight: Review and approve station expense reports; monitor operational resource usage and ordering practices; support staffing planning and coverage needs with scheduling and finance teams; conduct operational needs assessments and provide recommendations; maintain relationships with airport partners and vendors.

Required Experience

• 3+ years leadership experience in aviation, airport, or operations environment.
• Multi‑location or multi‑team oversight experience.
• Experience supervising leaders or supervisors.
• Experience interacting directly with customers or operational partners.
• Airport or transportation operations experience.

Licenses & Certifications – Required

• Valid driver’s license.
• Ability to complete company safety and security training.

Knowledge, Skills & Abilities – Required

• Operational leadership and decision‑making.
• Coaching and leadership development.
• Cross‑department coordination.
• Situational awareness during operational disruptions.
• Conflict resolution and problem solving.
• Strong written and verbal communication.
• Ability to analyze operational performance and implement improvements.
• Ability to balance operational, people, and administrative responsibilities.

Preferred Experience

• Airline, charter, or FBO operations leadership.
• Experience supporting multiple stations or locations.
• Experience implementing operational programs or process improvements.
• Budget exposure or operational planning involvement.

Licenses & Certifications – Preferred

• None.

Knowledge, Skills & Abilities – Preferred

• Workforce planning and staffing coordination.
• Vendor or airport stakeholder relationship coordination.
• Performance coaching and leadership mentoring.
• Project or initiative implementation.
• Operational performance analysis.

Basic Job Requirements

• Ability to travel frequently between assigned stations.
• Ability to work flexible hours including early mornings, evenings, weekends, and holidays as needed.
• Ability to stand and walk for extended periods during station visits.
• Ability to lift up to 50 lbs when supporting operations as needed.
• Must be a U.S. Citizen to perform security screening duties in accordance with applicable federal regulations.
• May perform other responsibilities as assigned; responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc.).

Compensation

Range: $90,000.0 – $110,200.0

Equal Opportunity Employer

JSX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.