Regional Manager

Sedgwick Claims Management Services Ltd; New York (NY); On-site; USD 96,000 - 122,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k and matching

PTO

Disability and life insurance

Job summary

Sedgwick is seeking a Regional Manager to drive profitable growth by acquiring and maintaining client relationships and expanding market presence through superior service. The role oversees property and casualty staff, ensures accurate, clear communications, and maintains high customer and colleague satisfaction across the region.

This leadership position requires 8+ years in insurance claims or related fields, with a Bachelor's degree preferred.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• Eight (8) years of related experience or equivalent combination of education and experience, including but not limited to technical multi-lines insurance claims adjusting and people leadership experience.

Responsibilities

• Develops and implements annual business plans and delivers profitable growth of the business’ operating revenues and earnings budget utilizing Sedgwick’s business processes.
• Generates and establishes talent, management, and financial control plans to secure successful execution of a regions performance.
• Oversees activities of assigned property and casualty staff to ensure efficient operation of branch.
• Facilitates communication between internal and external customers.
• Monitors work product for validity and accuracy to ensure it is delivered technically and grammatically correct to the intended audience.
• Creates and maintains an environment of customer and colleague satisfaction.

Skills

Oral and written communication

Presentation skills

Leadership

Analytical skills

Organizational skills

Interpersonal skills

Negotiation skills

Team player

Education

Bachelor's degree

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Regional Manager

PRIMARY PURPOSE

To create profitable growth by acquiring and maintaining new and existing client relationships and increasing market presence by utilizing superior, innovative and personalized service.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Develops and implements annual business plans and delivers profitable growth of the business’ operating revenues and earnings budget utilizing Sedgwick’s business processes.
• Generates and establishes talent, management, and financial control plans to secure successful execution of a regions performance.
• Oversees activities of assigned property and casualty staff to ensure efficient operation of branch.
• Facilitates communication between internal and external customers.
• Monitors work product for validity and accuracy to ensure it is delivered technically and grammatically correct to the intended audience.
• Creates and maintains an environment of customer and colleague satisfaction.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

SUPERVISORY RESPONSIBILITIES

• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
• Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS

• Education & Licensing Bachelor's degree from an accredited college or university preferred.
• Experience Eight (8) years of related experience or equivalent combination of education and experience, including but not limited to technical multi-lines insurance claims adjusting and people leadership experience.
• Skills & Knowledge Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Leadership/management/motivational skills Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Excellent negotiation skills Ability to work in a team environment Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

• Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
• Physical: Ability to stand and/or walk for long periods of time.
• Ability to kneel, squat or bend.
• Ability to work outdoors in hot and/or cold weather conditions.
• Ability to climb, crawl, stoop, kneel, reaching/working overhead.
• Ability to lift/carry up to 50 pounds and to push/pull up to 100 pounds.
• Ability to drive up to 4 hours per day.
• Must have continual use of manual dexterity.
• Auditory/Visual: Hearing, vision and talking.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $96k-$122k bonus eligible.

• medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected.

The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall.

With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

For more, see sedgwick.com