Regional Manager

EMCOR Facilities Services; Louisville (KY); On-site; USD 110,000 - 160,000; Full time

Job summary

EMCOR Facilities Services, Inc. in Louisville, KY, is seeking an experienced Regional Manager to lead a multi-site operations team. You will drive revenue and service quality while building client relationships and coordinating field resources.

Responsibilities include overseeing daily operations in the region, supervising 15–20 technicians, delivering coaching, and setting annual goals. Travel is expected to support multi-site accounts and ensure program adherence.

Qualifications

• Bachelor’s degree or related experience.
• 5+ years of supervisory experience preferred.
• Experience with operations and maintenance for multi-site commercial properties is preferred.
• Ability to identify best practices within industry and a proven ability to apply across multi-site/account scope. Facility Management, IFM experience preferred
• Must be willing to travel
• Able to utilize PC and/or tablet to access and analyze data in company systems

Responsibilities

• Oversee day to day operations within an assigned region.
• Supervise a team of 15-20 technicians and create an environment in which employees are successful.
• Provides access to staff for development, coaching and feedback.
• Provides regular performance feedback along with annual goals.
• Develops subordinates' skills and encourages growth.
• Lead the company’s specific management strategy for their assigned region. Lead team to effectively deliver EFS’s range of services, ensure process adherence and take responsibility for their team’s performance.
• Ensure alignment with client overall objectives and performance measurements including but not limited to: Work order completion, chargeability, process adherence, team development and safety
• Solicits and applies customer feedback (internal and external)
• Fosters quality focus in others; Improves processes, products and services.
• Continually works to improve supervisory skills

Skills

Leadership

Strategic planning

Client relationship management

Team supervision

Data analysis

Travel willingness

Education

Bachelor’s degree or related experience

Job description

From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.

Job Summary

This position is accountable for the total performance of assigned territory. This includes, but is not limited to, achieving/exceeding revenue and profit plan, maintaining and improving morale, retention and productivity. The Regional Manager develops long term relationships with the clients to support the growth of the business and focuses on process improvement and development of technician skillsets to expand service of the EMCOR Field Operations (EFO). In conjunction with the Regional Director, this position will help develop and execute strategic direction and be accountable for implementation.

Essential Duties & Responsibilities

• Oversee day to day operations within an assigned region
• Supervise a team of 15-20 technicians and create an environment in which employees are successful
• Provides access to staff for development, coaching and feedback
• Provides regular performance feedback along with annual goals
• Develops subordinates' skills and encourages growth
• Lead the company’s specific management strategy for their assigned region. Lead team to effectively deliver EFS’s range of services, ensure process adherence and take responsibility for their team’s performance
• Ensure alignment with client overall objectives and performance measurements including but not limited to: Work order completion, chargeability, process adherence, team development and safety
• Solicits and applies customer feedback (internal and external)
• Fosters quality focus in others; Improves processes, products and services.
• Continually works to improve supervisory skills

Qualifications

• Bachelor’s degree or related experience
• 5+years of supervisory experience preferred
• Experience with operations and maintenance for multi-site commercial properties is preferred
• Ability to identify best practices within industry and a proven ability to apply across multi-site/account scope. Facility Management, IFM experience preferred
• Must be willing to travel
• Able to utilize PC and/or tablet to access and analyze data in company systems

Physical Demands

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus.

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Affirmative Action Policy

Please review our Affiantive Action Policy .

Geographic Disclosure

#EFS