Regional Manager

MyPlace Self Storage; Indianapolis (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

MyPlace Self Storage is seeking a Regional Manager to oversee multiple self-storage sites across Indiana, Tennessee, and New Jersey. You will coach leaders, align teams with corporate goals, and drive performance improvements while maintaining exceptional customer service across locations.

As a regional leader, you will oversee daily operations, optimize budgets and occupancy, ensure safety compliance, and develop staff through mentorship and training.

Qualifications

• Experience leading multiple self-storage facilities.
• Strong leadership and people-first culture.
• Ability to drive revenue growth and occupancy.
• Familiarity with safety protocols and industry regulations.
• Proven coaching and development skills.

Responsibilities

• Inspire, mentor, and unify your team by promoting accountability, open communication, and teamwork.
• Monitor and build team chemistry, fostering trust and collaboration at every level.
• Oversee and optimize day-to-day operations across multiple facilities.
• Ensure compliance with company standards, safety protocols, and industry regulations.
• Regularly evaluate facility performance to identify and act on opportunities for improvement.
• Manage budgets, maximize occupancy rates, and reduce delinquencies.
• Utilize analytics to craft effective pricing strategies and promotions.
• Align teams with KPI goals and celebrate milestones.
• Train, mentor, and support team members in their professional development.
• Share best practices and encourage the team to overcome challenges through collaboration and intentional planning.
• Be an advocate for constant learning, listening, and teaching.
• Bring fresh ideas and adaptable strategies to solve problems and improve operations.
• Continuously look for ways to simplify processes and eliminate friction.
• Maintain top-tier customer service standards across all locations.
• Resolve issues promptly and create positive experiences for every customer.

Skills

Leadership

Mentorship

Communication

Analytics

Operations management

Budgeting

Pricing strategies

Customer service

Team development

Job description

Join Our Team and Secure Success: Where Every Locker Holds Opportunity!

At MyPlace Self Storage, we believe success is built on strong leadership, collaboration, and a unified commitment to excellence. We’re seeking a Regional Manager to oversee multiple facilities within an assigned region. This isn’t just about managing operations, it’s about inspiring teams, cultivating a people-first culture, and creating an environment where performance thrives, and everyone contributes to the bigger picture.

About the Role

As a Regional Manager, you will take ownership of multiple self‑storage locations in Indiana, Tennessee and New Jersey, overseeing everything from day-to-day operations to revenue growth. You’ll be a coach, leader, and innovator focused on aligning teams with organizational goals while fostering inclusivity, adaptability, and engagement. Whether it's guiding a team member’s development, implementing new ideas, or building processes that eliminate friction, your ability to elevate the team above the individual will define your success.

What You’ll Do

• Inspire, mentor, and unify your team by promoting accountability, open communication, and teamwork.
• Monitor and build team chemistry, fostering trust and collaboration at every level.
• Oversee and optimize day-to-day operations across multiple facilities.
• Ensure compliance with company standards, safety protocols, and industry regulations.
• Regularly evaluate facility performance to identify and act on opportunities for improvement.
• Manage budgets, maximize occupancy rates, and reduce delinquencies.
• Utilize analytics to craft effective pricing strategies and promotions.
• Align teams with KPI goals and celebrate milestones.
• Train, mentor, and support team members in their professional development.
• Share best practices and encourage the team to overcome challenges through collaboration and intentional planning.
• Be an advocate for constant learning, listening, and teaching.
• Bring fresh ideas and adaptable strategies to solve problems and improve operations.
• Continuously look for ways to simplify processes and eliminate friction.
• Maintain top-tier customer service standards across all locations.
• Resolve issues promptly and create positive experiences for every customer.

Who You Are

You’re a leader who:

• Buys in. You’re aligned with our mission and culture and lead by example.
• Lifts others. You recognize the value of people and put the team above the individual.
• Communicates. You make the team talk, work together, and openly share challenges and solutions.
• Inspires action. You move people toward goals with influence, intention, and patience.
• Builds trust. You monitor team chemistry, ensuring everyone feels included and valued.
• Stays focused. You leave the past behind and prioritize preparation and the future ahead.
• Innovates. You’re adaptable, constantly learning, and always teaching.