Site Manager (Self Storage)

Mini Mall Storage; Lawrenceville (GA); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Bonus program

Daytime schedule

Health/dental/vision/life insurance

401(k) matching

Employee assistance program

Employee discounts

Referral program

Career growth

Safety-focused culture

Job summary

Mini Mall Storage seeks a Site Manager to blend customer service, sales, and property operations at our Georgia locations. You’ll handle leasing, rent collection, tenant records, and ensure a clean, safe facility while delivering an excellent tenant experience.

The role emphasizes leadership of on-site staff, strong communication, and the ability to manage multiple priorities in a fast-growing self-storage company. Training and growth opportunities are provided.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, sales, retail, hospitality, or property management is a plus.
• Experience managing day-to-day activities of a team is valued.
• Strong communication and organizational skills are essential.
• Ability to work independently and manage multiple priorities.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Deliver exceptional customer service by resolving tenant inquiries promptly.
• Manage daily property operations including leasing, rent collection, tenant records, and payments.
• Maintain facility cleanliness, coordinate repairs, and ensure safety and regulatory compliance.
• Develop local marketing initiatives to attract tenants and maximize occupancy.
• Collaborate with Regional Operations Manager on budgeting and financial reporting.
• Support hiring, scheduling, timekeeping, overtime management, and staff development.
• Perform additional duties as assigned.

Skills

Customer service

Sales

Property management

Team management

Communication

Education

High school diploma or equivalent

Job description

Join a Fast-Growing Company That’s Redefining Self Storage

Mini Mall Storage Properties has experienced incredible growth across North America since 2020. We're on a mission to make storage simple, secure, and convenient while delivering exceptional customer experiences at every location.

As a Site Manager (Self Storage), you'll combine customer service, sales, and property operations to help customers find the right storage solutions while ensuring our facility remains safe, clean, and welcoming.

WHAT DO WE OFFER?

• Competitive hourly pay & paid time off.
• Performance-based bonus program.
• Full-time daytime schedule with no late nights, early mornings, or Sundays.
• Comprehensive health, dental, vision, and life insurance benefits.
• Retirement savings/401(k) matching program.
• Employee Assistance Program, employee discounts, and referral program.
• Career growth opportunities in a rapidly expanding organization.
• Safety-first, team-oriented culture.

WHAT WILL YOU DO?

• Deliver exceptional customer service by resolving tenant inquiries and issues promptly and professionally.
• Manage daily property operations, including leasing, rent collection, tenant records, unit inventory, pricing, and payment processing.
• Maintain facility cleanliness, coordinate repairs, and ensure site safety, security, and regulatory compliance.
• Develop local marketing initiatives to attract new tenants and maximize occupancy.
• Partner with the Regional Operations Manager on budgeting, expense tracking, and financial reporting.
• Support hiring, scheduling, UKG timekeeping, overtime management, and employee training and development, including serving as a trainer for property staff.
• Perform additional duties as assigned.

WHAT WILL YOU NEED?

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Experience managing the day-to-day activities of a team.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• Basic computer skills, including Microsoft Office.

At Mini Mall, we are guided by Integrity, Grit, Customer Focus, Community, and Safety & Security. If you're looking for a stable career with opportunities for growth and a chance to make a positive impact every day, we'd love to hear from you.

Join Mini Mall and help shape the future of self-storage.

What makes us different makes us stronger.We strive to ensure Mini Mall Storage Properties isa great placeto work foreveryone;where people feel safe, included, inspired,trusted,and supported so they can be and bring their best.We'recommitted to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valuedandutilizedto help achieve better results. As anorganization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics.We are committed to ensuring our workplace is fair,equitable, and free of discrimination and harassment.Should you require accommodation toparticipatefully in the recruitment process, please email [e-mail].

#Li-Onsite

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.