Regional Manager

Riverstone Communities; Florida; On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

13 Paid Holidays Off

Robust PTO

Maternity/Paternity Leave

Job summary

Riverstone Communities is seeking a Regional Manager to oversee multiple properties in North Florida, leading Property Managers and their teams to deliver exceptional resident experiences, strong relationships with local municipalities, and adherence to safety and budget expectations.

You will drive occupancy goals toward 100% at all properties, maintain staffing levels at or above target, and ensure profitability through proactive P&L management.

Qualifications

• 5+ years of proven excellent customer service experience.
• 5+ years of mobile home property management experience.
• 5+ years of experience managing a successful team.
• Valid driver's license and ability to travel 50%+.
• Bilingual in Spanish preferred

Responsibilities

• Oversee multiple properties and lead Property Managers to meet customer service, relationships, budget and safety expectations.
• Drive to 100% occupancy across all properties and manage rehab/construction turnover.
• Maintain 95% staffing levels with top performers.
• Develop an ownership mindset to sustain profitability and growth.
• Ensure Riverstone Communities maintains a strong reputation in the mobile home property management industry.

Skills

Customer service

Team leadership

Budgeting

P&L management

Travel readiness

Bilingual Spanish

Tools

Microsoft Office

Google Workspace

Job description

Are you a visionary leader with a passion for overseeing multiple properties and driving regional success? Do you excel in strategic planning and team development? Join us as a Regional Manager and lead our properties to new heights of excellence! Help us enrich the lives of our residents and our team members.

We are currently seeking a qualified Regional Manager who will be responsible for overseeing multiple properties in North Florida.

The Regional Manager positions primary focus is to lead Property Managers and their teams to ensure proper customer service, relationships, budget and safety expectations are met.

The Regional Manager position also includes, but is not limited to:

• Provide excellent customer service towards residents, prospective residents, guests and local municipalities to help build and maintain relationships
• Driving to critical number expectation of 100% occupancy rate at all properties
• Maintaining 95% staffing levels with “A Players” at all parks
• Maintaining profitability at all locations - work to a P&L - develop an “owner” mindset
• Maintaining Riverstone’s reputation within the mobile home property management industry
• Attend to community needs outside of normal business hours when emergencies arise 24/7
• Set high standards for themselves and their team, managing to performance expectations
• Perform prompt follow-up and follow-through
• Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
• Be invested in the mission and vision of Riverstone Communities and the specific properties you support

Regional Manager Requirements:

• Local to Florida, as travel of two consecutive weeks each month is required
• 5+ years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc
• 5+ years of mobile home property management experience
• 5+ years of experience managing a successful team
• Successful track record with increasing occupancy, specifically with home sales and managing rehab/construction of home turnover.
• Ability to legally operate a motor vehicle with a valid driver’s license
• Ability to frequently travel (50% or more), including travel by automobile and airplane
• Ability to be very active - walking, bending, standing and lifting up to 50 pounds
• Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.
• Ability to take initiative and seek out details and information
• Bilingual in Spanish preferred

Regional Manager Salary: $80,000-$85,000 per year, plus bonus potential

We will offer you:

• Medical, Dental, and Vision benefit plan offerings for you and eligible family members
• 401(k) retirement plan, with a company match
• 13 Paid Holidays Off, which includes getting your birthday off
• Robust Paid Time Off (PTO)* and Wellness PTO
• Maternity/Paternity Leave*
• Ability to choose a preferred schedule that works best for you
• Ongoing training and internal growth opportunities
• A workplace that CARES about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better
• effective date of benefit dependent upon tenure of employment

At Riverstone Communities, we don’t just accept differences - we celebrate them, we support them and we thrive on them for the benefit of our team members and communities. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, disability, protected veteran status or any other status protected under federal, state or local law.