Regional Manager

Jobtailor; Boston (MA); On-site; USD 120,000 - 160,000; Full time

Job summary

Jobtailor is seeking a regional operations leader to guide a network of multi-site operations. You will collaborate with local general managers to optimize day-to-day performance and set strategic direction.

The role emphasizes coaching, talent development, succession planning, and rigorous metric tracking. Travel up to 90% is required to support launches and staffing across the territory.

Qualifications

• Experience leading multi-location teams.
• Ability to develop and manage onboarding programs.
• Strong analytical and problem-solving capabilities.
• Excellent communication and organizational skills.
• Willingness to travel extensively (≈90%).

Responsibilities

• Support territory team of local general managers in daily operations.
• Coach and develop site teams to prepare for new roles.
• Develop talent bench focusing on performance management and succession.
• Track metrics daily/weekly/monthly/quarterly/annual and drive improvements.
• Oversee upward reporting to HQ to keep leadership connected to the field.
• Act as liaison between rollout, territory execution, and leadership partners.
• Participate in interviewing and onboarding to acquire top talent
• Ensure staffing levels meet demand and prepare for new site launches.
• Operate as a regionally-based leader dedicated to the territory.

Skills

Leadership

Onboarding

Analytical thinking

Communication

People management

Problem solving

Team motivation

Travel readiness

Education

Bachelor's degree in Business/Operations/Related field

Job description

Responsibilities

• Support your territory team of local general managers in their daily efforts to ensure that we have the proper direction for managing day-to-day operations
• Coach and develop team members in your sites to continue to improve while preparing them to take on new roles and responsibilities
• Develop a deep bench of talent by focusing on performance management and succession planning
• Track daily/weekly/monthly/quarterly/annual metrics to measure success and develop strategies to improve the experience that we deliver to our customers
• Develop and oversee upward reporting to ensure HQ leadership is connected to the field
• Serve as the liaison between department rollout, local territory execution and other department leadership partners
• Acquire top talent through direct involvement in the interview, hiring, and on-boarding process
• Ensure your sites are operating at appropriate staffing levels and anticipate needs
• Assist in the launch of new sites within your territory
• Regionally-based leader dedicated to their territory

Requirements

• 10+ years of relevant experience in retail, supply chain, operations, consulting, or data-driven project management
• Leadership and management experience required of multi-location teams
• Demonstrated ability to manage large onboarding programs to train and onboard high performing employees
• Degree in Business, Operations, Supply Chain, Management, Science, Technology, Engineering, Math, or a related field
• Adept at analytical work and the ability to motivate others in a deadline-driven environment
• Demonstrated ability to solve complex problems under pressure
• Analytical and critical thinking ability
• Strong communication and organization skills
• Able to balance attention to detail with swift execution
• Must be willing to travel at least 90% of the time