Operations Consultant

Orchata; Oregon (WI); Hybrid; USD 90,000 - 120,000; Full time

Job summary

A leading operations company is seeking a District Manager to oversee day-to-day operations in Oregon. The role requires 10+ years of experience in retail or supply chain management and a degree in a related field. Key responsibilities include coaching local managers, managing metrics to enhance customer experience, and leading talent acquisition efforts. The ideal candidate will demonstrate strong leadership, problem-solving skills, and the ability to work under pressure. This is a remote position offering a dynamic work environment.

Qualifications

• 10+ years of relevant experience in retail, supply chain, operations, consulting, or data-driven project management.
• Experience managing multi-location teams.
• Ability to manage onboarding programs for high performing employees.

Responsibilities

• Support territory team of local general managers in daily operations.
• Coach and develop team members for new roles.
• Track metrics to improve customer experience.
• Acquire top talent through hiring and onboarding.

Skills

Leadership and management

Analytical skills

Strong communication

Problem-solving under pressure

Organizational skills

Education

Degree in Business, Operations, Supply Chain, Management, Science, Technology, Engineering, Math

Job description

Remote, Oregon, United States Operations

Overview

The District Manager role is an intense and fast‑paced role that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a team of General Managers. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper‑focused on delivering a perfect experience for our customers.

Responsibilities

• Support your territory team of local general managers in their daily efforts to ensure that we have the proper direction for managing day‑to‑day operations
• Coach and develop team members in your sites to continue to improve while preparing them to take on new roles and responsibilities
• Develop a deep bench of talent by focusing on performance management and succession planning
• Track daily/weekly/monthly/quarterly/annual metrics to measure success and develop strategies to improve the experience that we deliver to our customers
• Develop and oversee upward reporting to ensure HQ leadership is connected to the field
• Serve as the liaison between department rollout, local territory execution and other department leadership partners
• Acquire top talent through direct involvement in the interview, hiring, and on‑boarding process
• Ensure your sites are operating at appropriate staffing levels and anticipate needs
• Assist in the launch of new sites within your territory
• Regionally‑based leader dedicated to their territory

Qualifications

• 10+ years of relevant experience in retail, supply chain, operations, consulting, or data-driven project management
• Leadership and management experience required of multi-location teams
• Demonstrated ability to manage large onboarding programs to train and onboard high performing employees
• Degree in Business, Operations, Supply Chain, Management, Science, Technology, Engineering, Math, or a related field
• Adept at analytical work and the ability to motivate others in a deadline-driven environment
• Demonstrated ability to solve complex problems under pressure
• Analytical and critical thinking ability
• Strong communication and organization skills
• Able to balance attention to detail with swift execution