Regional Manager

Caliber; Baton Rouge (LA); Sur place; USD 130 000 - 170 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Weekly pay

Equipment & tools

Paid vacation & holidays

Career growth opportunities

Training & certifications

Résumé du poste

Caliber Collision is seeking a Regional Manager to oversee multiple centers, guiding production and administrative operations while driving performance and growth. You will set standards, measure success, and ensure world-class customer service across the region.

The role involves identifying acquisition targets, building on-ground relationships, and developing a talent pipeline for future opportunities. You will lead General Managers, provide necessary tools and training, and ensure safe,

Qualifications

• Experience in collision estimating systems and processes.
• Familiarity with CCC1 software or similar tools.
• Ability to read and report on financial performance.
• Strong understanding of repair workflows and procedures.
• Able to understand written and verbal instructions.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Commitment to personable customer service for internal/external clients.

Responsabilités

• Direct and lead Center operations (production and administrative) across a region.
• Establish and maintain goals and standards for performance and growth.
• Provide training, information, and tools to General Managers.
• Identify acquisition and brownfield targets and build relationships with them.
• Source and recruit qualified talent for centers and the region.
• Ensure centers repair vehicles safely, thoroughly, and profitably.

Connaissances

Collision estimating

CCC1 experience

Financial reporting

Repair process knowledge

Instruction comprehension

Task prioritization

Customer service

Description du poste

Service Center

Baton Rouge - Southeast

JOB SUMMARY

Caliber Collision has an immediate job opening for a Regional Manager to perform all-purpose duties, which may include, but not limited to direct and lead Center operations (production and administrative) of the assigned Region by establishing and maintaining company goals and standards for performance, growth and world class customer service through activities and services to support and measure the success of individual centers and overall region. The Regional Manager will also provide clear expectations and necessary tools, training & information to each General Manager, identify potential acquisition and brownfield targets in support of the company, including developing “on the ground” relationships with these targets and source and recruit qualified candidates for potential employment and establish a pipeline for recruiting high quality talent. The Regional Manager will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber’s Standard Operating Procedures, insurance partners and industry guidelines/standards.

BENEFITS OF JOINING THE CALIBER FAMILY

• Benefits from day one: Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Equipment – 3M Collision Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – we promote from within!
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS:

• 5+ Years of technical experience in collision repair or estimating
• Previous leadership experience required
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy

ABILITIES/SKILLS/KNOWLEDGE

• Advanced understanding of Collision Estimatics
• Must have prior experience with CCC1
• Ability to report on financials a must.
• Advance understanding and knowledge of the repair process/procedures
• Be able to understand instructions – written and verbally
• Can prioritize competing tasks and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.