Regional Manager

Caliber Collision; Spring (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

Weekly pay

Paid vacation & holidays

Career growth opportunities

I-CAR and ASE trainings

Job summary

Caliber Collision in Spring, TX is seeking a Regional Manager to oversee all-purpose duties across the assigned region, directing center operations (production and administrative) and driving world-class customer service through measurable activities and services.

The Regional Manager will set expectations, provide tools and training to General Managers, identify acquisitions, build on-ground relationships, and ensure repairs are thorough, safe, and profitable in line with Caliber SOPs and

Qualifications

• 5+ years of technical experience in collision repair or estimating.
• Previous leadership experience required.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.

Responsibilities

• Lead center operations across the region, including production and admin.
• Establish performance goals and standards for growth and quality.
• Provide training and information to General Managers.
• Identify potential acquisitions and brownfield targets and recruit qualified candidates.
• Ensure centers repair vehicles thoroughly, safely and profitably per SOPs.
• Maintain alignment with insurance partners and industry guidelines.

Skills

Advanced understanding of CollisionEst

CCC1 experience

Report on financials

Repair process knowledge

Instruction comprehension (written & w

Task prioritization in fast-paced env

Customer service orientation

Heavy lifting capability

Tools

CCC1

Job description

Service Center Spring JOB SUMMARY

Caliber Collision has an immediate job opening for a Regional Manager to perform all-purpose duties, which may include, but not limited to direct and lead Center operations (production and administrative) of the assigned Region by establishing and maintaining company goals and standards for performance, growth and world class customer service through activities and services to support and measure the success of individual centers and overall region. The Regional Manager will also provide clear expectations and necessary tools, training & information to each General Manager, identify potential acquisition and brownfield targets in support of the company, including developing “on the ground” relationships with these targets and source and recruit qualified candidates for potential employment and establish a pipeline for recruiting high quality talent. The Regional Manager will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber’s Standard Operating Procedures, insurance partners and industry guidelines/standards.

BENEFITS OF JOINING THE CALIBER FAMILY

• Benefits from day one: Immediately eligible for medical, dental and vision


• Industry Comparable Pay - Paid weekly


• State of the Art Equipment - 3M Collision Repair Products


• Paid Vacation & Holidays - Begin accruing day 1


• Career growth opportunities - we promote from within!


• Paid Skilled Trainings and Certifications - I-CAR and ASE

REQUIREMENTS:

5+ Years of technical experience in collision repair or estimating

Previous leadership experience required

Must have a valid driver’s license and be eligible for coverage under our company insurance policy

ABILITIES/SKILLS/KNOWLEDGE

• Advanced understanding of Collision Estimatics


• Must have prior experience with CCC1


• Ability to report on financials a must.


• Advance understanding and knowledge of the repair process/procedures


• Be able to understand instructions - written and verbally


• Can prioritize competing tasks and adapt easily to a fast-paced environment


• Ability to provide personable, friendly customer service to internal and external customers


• Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.

About Caliber

Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of \"America's Best Large Employers\", an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact.

With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely-and back to the rhythm of their lives-every day.

Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry.

Caliber is an equal opportunity employer that is committed to inclusion and diversity.

Learn more about Caliber at caliber.com.

At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday.

Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process.

If you need assistance or an accommodation due to a disability, you may contact [e-mail].