Regional Maintenance Supervisor

HUMAN SERVICE CHAMBER OF FRANKLIN COUNTY; Columbus (OH); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Job summary

HUMAN SERVICE CHAMBER OF FRANKLIN COUNTY is looking for a Regional Maintenance Supervisor in Columbus, Ohio. This full-time role involves leading maintenance operations, ensuring compliance with safety standards, and directly supporting tenant needs.

The ideal candidate will have a strong background in trades, leadership experience, and excellent communication skills. A commitment to creating a customer-focused culture is essential.

As part of the team, you will receive health benefits, paid time off, and 401(k) options. Join us in making a difference!

Qualifications

• 5 years experience in trades (carpentry, plumbing, HVAC).
• 3+ years experience in apartment industry required.
• Strong verbal and written communication skills.

Responsibilities

• Provide direct support to Maintenance Operations of CHN.
• Lead a team of maintenance technicians.
• Conduct routine property inspections and address tenant concerns.

Skills

General carpentry

Plumbing

Electrical

HVAC

Customer service

Education

High School Diploma or equivalent

Experience in trades

Tools

Property management software

Work order systems

Job description

Come work with a team of dynamic professionals who dedicate their services and skills to creating opportunities for success within our community. Community Housing Network (CHN) is a nonprofit helping the people of central Ohio since 1987. Bring your knowledge and passion to help CHN impact our community. Share in our values by empowering people, solving problems, building relationships, being curious, creating equitable opportunities, and having fun. If you’d like to learn more about the mission of CHN, who we are, and who we serve, go to www.chninc.org.

As a Regional Maintenance Supervisor, you will provide direct support to the Maintenance Operations of CHN. The Regional Maintenance Supervisor will provide a positive tenant experience by ensuring tenant units, vacant units, and CHN buildings/facilities are operating safely and effectively. The Regional Maintenance Supervisor will lead a team of maintenance technicians ensuring preventative maintenance and repairs are completed promptly, perform maintenance and repairs as required, and manage all work orders assigned to the Property Portfolio.

What you will do in the role:

• Preventative Maintenance & Repair–Assist with repairs in plumbing, electrical, appliances, HVAC, carpentry, painting, and landscaping; complete work orders efficiently; communicate with Regional and Property Managers to address tenant concerns and maintain a professional, caring approach; ensure the maintenance of grounds and common areas, including trash removal; assist with creating scopes of work for vendors and inspect completed work for quality and adherence to standards.
• Inspections & Unit Turns– Conduct routine property inspections; assist with eviction set-outs, and ensure timely delivery of maintenance notices to tenants; oversee move-out and move-in preparations, ensuring compliance with CMHA housing quality standards, city codes, and fire, life, and safety guidelines; work with vendors to turn apartment units within expected deadline; accompany third-party inspectors for CGI/CMHA, Aspire, OCCH, OHFA, and other agency inspections; ensure vendor-contracted work is completed accurately/on time.
• Inventory– Manage truck stock and ensure inventory items are added to work orders; collaborate with the Inventory Clerk to order specialty items/ensure Maintenance Technicians have the necessary parts and supplies to complete work orders efficiently.
• Safety & Compliance– Maintain compliance with OSHA and CHN safety programs, training, and policies/report safety hazards to the supervisor; complete work duties in line with Fair Housing/HUD standards; participate in emergency on-call rotations as assigned; perform administrative duties accurately/promptly, ensuring compliance with CHN policies, including maintaining work order notes, the work order system, inventory and mileage logs, and following CHN Standard Operating Procedures.
• Team Leadership & Development– Mentor and train Maintenance Technicians to improve skills and solve problems, providing hands-on support in trade areas; supervise staff, approve payroll and mileage, monitor work order status and performance, and conduct performance evaluations; onboard new employees, assist with learning CHN processes, and coordinate team resources to ensure task completion and cross-training; evaluate team performance, recommend improvements, and foster a positive, safety-focused work environment.
• General Maintenance Oversight– Coordinate/manage the workload of Maintenance Technicians, assign and review work orders to ensure timely completion, and perform quality control checks; identify cost-saving opportunities and suggest ways to improve work efficiency; collaborate with the Maintenance Assistant Director to review budget compliance, ensure occupancy and unit turn metrics are met, and implement improvement plans as needed.
  

Qualifications
What you bring to the role:

• High School Diploma or equivalent or 5 years’ experience in one or more trade areas of repair (general carpentry, plumbing, electrical, HVAC, appliances)
• 3+ years’ experience in apartment industry required
• 2+ years in a supervisory position preferred
• Valid driver’s license
• Valid auto insurance
• HVAC Certification & EPA card preferred
• Proficient in Microsoft Office Suite Products and ability to learn and adapt to changing technology utilized in role
• Experience with property management software and work order systems required.
• Advanced electrical, plumbing, HVAC, general carpentry, appliance repair, painting, and general landscaping skills.
• Personal vehicle for transportation of self and equipment/tools between properties
• Strong verbal and written communication skills and the ability to communicate across all levels both internally and externally
• Ability to manage multiple projects and priorities in a high volume with great attention to detail
• Strong customer service skills, including creating a customer-focused culture.
• Ability to move heavy objects, reach high and low areas, and use manual tools/equipment.

As a full time member of the CHN team you will also receive training, health, vision, and dental, paid time off, 401(k), and an opportunity to work in an organization with an entrepreneurial spirit at heart. We care about the growth and development of our people and those we serve.

EEO and Diversity Statement

Community Housing Network (CHN) champions diversity, equity, and inclusion in all practices. This vision guides our recruitment and hiring practices. We are devoted to building a company and community where people experience authenticity and belonging. We are committed to equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, sex including pregnancy, gender identity, sexual orientation, age, marital or parental status, disability, veteran status, or other class protected by applicable law. Your unique background and identity are invaluable and needed here! We are stronger when the diversity of our workforce and our individual and collective experiences influence our practices. Come join us and find out what your best work could look like here at CHN!