Regional Leader, Luxury Multifamily Operations

Madison Communities; Melbourne (FL); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

401(k) with company match

Medical, dental, and vision insurance

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Paid parental leave

Paid time off and company holidays

Employee referral program

Mental Health Support through EAP

Résumé du poste

Madison Communities in Melbourne, FL is seeking a Regional Manager to lead and direct all regional operations across a multi-state portfolio. You’ll oversee Community Managers, drive strong financial results, deliver high-quality service, and ensure resident satisfaction.

You will supervise staffing, budgeting, and marketing efforts, travel regularly to Jacksonville, Melbourne and Atlanta, and collaborate with internal teams to deliver exceptional living experiences across luxury Class A

Qualifications

• Strong financial management skills with budgeting, forecasting, and reporting.
• Sales and marketing expertise including training and market analysis.
• Proven leadership in recruiting, coaching, and performance management.
• Ability to travel across multiple states: FL, GA.
• Proficiency in Yardi, Microsoft Excel, Word, Outlook, and ADP Workforce Now.
• Excellent oral and written communication skills.
• High level of interpersonal and team collaboration skills.
• Professional presence and strong organizational skills.
• Action-oriented and resourceful with a proactive mindset.

Responsabilités

• Focus on the financial performance of each community, ensuring optimal staffing, efficient operations, and high returns for investors.
• Hire, train, develop, coach, and supervise a portfolio of Community Managers.
• Evaluate on-site staff performance in alignment with leasing and operational expectations.
• Promote a high level of customer service and ensure all teams deliver exceptional resident experiences.
• Achieve budgeted income, expense, and leasing goals across the portfolio.
• Oversee the annual budgeting process for each community, working closely with each manager.
• Review and analyze monthly financial operations and provide strategic support where needed.
• Conduct market evaluations to inform pricing and rent positioning, ensuring alignment with market and budgeted goals.
• Partner with each Community Manager to develop marketing strategies, especially for lease-ups, and conduct regular marketing reviews.
• Guide and support the execution of lease-up operations and high-end property openings.
• Conduct regular site visits to maintain high standards of quality, curb appeal, and service delivery.
• Collaborate with internal departments, including Construction Services, for capital improvement and renovation projects.
• Foster strong teams through empowerment, open communication, and recognition programs.
• Communicate company goals, initiatives, and values consistently to on-site leadership teams.
• Travel across assigned locations regularly to provide in-person leadership and oversight: Jacksonville, FL, Melbourne, FL, Atlanta, GA.

Connaissances

Financial management

Leadership

Sales & marketing

Communication

Travel

Team coaching

Formation

BA/BS in Business or related field

Outils

Yardi

Microsoft Excel

Microsoft Word

Outlook

ADP Workforce Now

Description du poste

Madison Communities in Melbourne, FL is seeking a Regional Manager to lead and direct all regional operations across a multi-state portfolio. You’ll oversee Community Managers, drive strong financial results, deliver high-quality service, and ensure resident satisfaction.

You will supervise staffing, budgeting, and marketing efforts, travel regularly to Jacksonville, Melbourne and Atlanta, and collaborate with internal teams to deliver exceptional living experiences across luxury Class A