Regional Lead, Customer Delivery — Fast-Impact Deployments

Peregrine; Washington (District of Columbia); On-site; USD 195,000 - 225,000; Full time

Benefits offered by this job

Benefits

Equity

Bonus potential

Inclusive work environment

Job summary

A fast-growing technology firm in Washington, DC is seeking a Regional Lead to manage customer delivery and team performance. You will oversee the full deployment process, ensuring customer success and driving adoption across regions. The ideal candidate will have extensive experience in enterprise software delivery, demonstrated leadership skills, and an ability to manage customer relationships effectively. This role offers a salary range of $195,000 – $225,000 annually with additional benefits, as well as opportunities for growth within the company.

Qualifications

• 8+ years in enterprise software delivery, with at least 3 years managing customer-facing teams.
• Demonstrated success in owning customer outcomes including adoption and renewal.
• Ability to lead and develop a customer delivery team with effective mentorship and feedback.

Responsibilities

• Manage the full customer delivery lifecycle including deployment and user adoption.
• Drive regional growth and customer impact through strong team leadership.
• Monitor customer health and proactively identify at-risk accounts.

Skills

Customer relationship management

Team leadership

Technical understanding of software deployment

Communication skills

Problem-solving

Education

Bachelor's Degree or equivalent

Job description

A fast-growing technology firm in Washington, DC is seeking a Regional Lead to manage customer delivery and team performance. You will oversee the full deployment process, ensuring customer success and driving adoption across regions. The ideal candidate will have extensive experience in enterprise software delivery, demonstrated leadership skills, and an ability to manage customer relationships effectively. This role offers a salary range of $195,000 – $225,000 annually with additional benefits, as well as opportunities for growth within the company.