Regional Inside Sales Manager

Lennox Commercial; Richardson (TX); On-site; USD 105,000 - 138,000; Full time

Benefits offered by this job

Tuition reimbursement

Medical insurance

Dental insurance

Vision insurance

Prescription drug coverage

401(k) retirement plan

Short-term disability

Birthing leave (8 weeks)

Bonding leave (2 weeks)

Life insurance

Long-term disability insurance

Paid time off (12 days)

Well-being days (2)

Volunteer day (1)

Holidays (12)

Floating holidays (3)

Job summary

Lennox Commercial in Richardson, Texas, is seeking an experienced Inside Sales Manager to lead a team of Regional Sales Representatives and drive district growth.

The role emphasizes coaching, customer engagement, pricing strategy, and performance analytics, reporting to the Regional Inside Sales Leader. Ideal candidates bring 5+ years of B2B sales experience, 2+ in management, and strong communication and relationship-building skills.

Qualifications

• B2B sales experience required.
• Bachelor's degree or equivalent education and experience.
• 5+ years related experience, including 2+ years in management.
• Ability to lead teams and optimize performance.
• Strong relationship-building, listening, negotiation, and time-management skills.
• Customer service mindset with strong needs-assessment skills.
• Commitment to service quality and customer satisfaction.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office, SAP, ACD, sales engagement, and CRM tools.

Responsibilities

• Lead a team of Regional Sales Representatives to achieve district sales goals.
• Lead daily inside sales activities and team execution.
• Engage key accounts and guide account plans.
• Manage pricing decisions and district pricing policies.
• Maintain builder and competitive pricing agreements.
• Resolve escalated customer issues and update leadership.
• Coach performance and develop inside sales talent.
• Use metrics to shape sales plans and decisions.
• Hire and onboard new inside sales representatives.
• Set clear individual and team goals.

Skills

B2B sales

Leadership

Relationship building

Negotiation

Time management

Communication

Customer service

Needs assessment

CRM tools

Microsoft Office

SAP

ACD

Sales engagement

Education

Bachelor's degree

Tools

Microsoft Office

SAP

ACD

CRM tools

Sales engagement

Job description

Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us. We are in the office during the work week and normal working hours.

What Drives Success

Are you a proven B2B sales leader who enjoys coaching others, building strong customer relationships, and using data to drive growth? This Inside Sales Manager opportunity is ideal for someone who thrives in a fast-paced sales environment and is ready to lead a team of Regional Sales Representatives while helping shape account strategy, customer engagement, and sales performance across a defined district. This role reports to the Regional Inside Sales Leader and leads a team of approximately 8 sellers.

What Drives Success

• Lead a team of Regional Sales Representatives to achieve district sales goals.
• Lead daily inside sales activities and team execution.
• Engage key accounts and guide account plans.
• Manage pricing decisions and district pricing policies.
• Maintain builder and competitive pricing agreements.
• Resolve escalated customer issues and update leadership.
• Coach performance and develop inside sales talent.
• Use metrics to shape sales plans and decisions.
• Hire and onboard new inside sales representatives.
• Set clear individual and team goals.

What We Are Looking For

• B2B sales experience required.
• Bachelor’s degree or equivalent education and experience.
• 5+ years related experience, including 2+ years in management.
• Ability to lead teams and optimize performance.
• Strong relationship-building, listening, negotiation, and time-management skills.
• Customer service mindset with strong needs-assessment skills.
• Commitment to service quality and customer satisfaction.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office, SAP, ACD, sales engagement, and CRM tools.

What We Offer

Compensation : This is a salaried exempt role. The starting salary range for this role in this market is $104,800 to $137,550 annually. Under the plan, target compensation is anticipated to be 65% base salary and 35% commission. New hires are guaranteed to receive at least the target commission for six months. The competitive compensation plan also includes an uncapped bonus structure for performance exceeding 100% across three categories. The bonus amount increases as performance surpasses quota, so the potential payout is not fixed and can grow as over-quota achievements increase. Factors that may affect starting salary include geography and market, as well as the skills, education, experience, and other qualifications of the successful candidate.

Benefits : Subject to applicable eligibility requirements, the following benefits are offered for this role:

• tuition reimbursement
• medical, dental, and vision insurance
• prescription drug coverage
• 401(k) retirement plan
• short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• life and long-term disability insurance

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to:

• 12 days paid time off
• 2 paid well-being days
• 1 paid volunteer day
• 12 paid holidays
• 3 floating holidays per year

Our Culture

At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special.

Come, stay, and grow with us!

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

#BCS

We may use automated tools, including artificial intelligence, to support parts of our hiring process, such as application review and interview scheduling. These tools assist our teams but do not replace human decision-making. If you need an accommodation or have questions, please contact [e-mail].