Regional Human Resources Representative

Allied Universal; San Antonio (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Base salary

Bonus eligibility

Automobile allowance

Fuel card

Medical insurance

Retirement plan

Paid holidays and vacation

Job summary

Allied Universal is seeking a Regional Human Resources Representative to manage employee and labor relations for a defined client group, partnering with branch management on HR activities. The role covers San Antonio, Austin, Waco, and Corpus Christi with ~30-40% travel.

Responsibilities include investigations, policy interpretation, compliance, and cross‑functional liaison with HR centers of excellence, benefits, and recruiting. Prior HR experience and travel readiness are required.

Qualifications

• Must have HR experience in a high-volume or dynamic environment.
• Strong investigative and employee relations skills required.
• Ability to travel regionally and engage with field leadership.

Responsibilities

• Research and conduct employee investigations according to guidelines.
• Collaborate with branch leaders to interpret HR procedures and ensure legal compliance.
• Review screening results and ensure policy compliance.
• Enforce policies and liaison between staff and regional HR leadership.
• Coordinate with benefits, workers’ comp, legal, recruiting to execute priorities.
• Assist with new hire orientation for administrative hires and large accounts.

Skills

Investigations

Stakeholder communication

Travel readiness

Microsoft Office

Interpersonal skills

Confidentiality

Education

Bachelor’s degree in Human Resources, Business, or related field

Associate’s degree in Human Resources, Business, or related field with two years HR experience

High school diploma with three years HR experience

Tools

HRIS systems

Microsoft Office

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Regional Human Resources Representative. The Regional Human Resources Representative is responsible for managing all employee and labor relations for a defined client group (branch locations/divisions), by partnering with branch management on all human resource related activities.

• Support employees and leaders across San Antonio, Austin, Waco, and Corpus Christi as a key HR partner for a growing and dynamic region.
• With approximately 30-40% travel, you'll maintain a visible presence in the field, building strong relationships and delivering responsive, hands‑on HR support.

RESPONSIBILITIES:

• Research and conduct employee investigations, in a dynamic and high-volume environment, providing solutions in line with corporate guidelines and collaborating closely with the Regional Human Resources Manager and/or Director
• Collaborate with branch and regional leaders and the Center of Excellence to interpret and clarify Human Resources procedures, ensuring strict compliance with employment laws and regulations
• Review employee screening results to ensure compliance with company policy
• Enforce company policies, address operational challenges, and serve as a liaison between branch staff and regional HR leadership for consistent policy application
• Act as a liaison with various regional HR functions (i.e., benefits, workers comp, legal, recruiting), to ensure timely flow of information and execution of branch/regional priorities
• As needed, may assist with conducting employee new hire orientation and onboarding for administrative hires, large account takeovers and acquisitions

QUALIFICATIONS:

• Must possess one or more of the following:
  • Bachelor’s degree in Human Resources, Business, or related field
  • Associate’s degree in Human Resources, Business, or related field with a minimum of two (2) years of progressively responsible human resources experience
  • High school diploma with a minimum of three (3) years of progressively responsible human resources experience
• Current state driver’s license, maintains a clean driving record, and meets minimum insurance requirements as per Company policy, and ability to safely operate a personal vehicle
• Prior administrative or customer service work experience
• Dynamic and focused individual with a proven ability to take initiative, manage multiple tasks and meet deadlines
• Independent and self‑motivated, adaptable to direction from various management levels within the assigned region, enabling the reprioritization of tasks as needed
• Ability to convey concepts and ideas in a professional, coherent, and understandable manner, exercising sound independent judgment and discretion
• Demonstrated outstanding interpersonal and organizational skills, adept at maintaining confidentiality in documentation, discussions, and materials
• Excellent oral and written communication skills, with the ability to engage effectively at all levels of the organization while contributing as a team player
• Proficient in Microsoft Office programs
• Willingness and ability to travel throughout the regional territory, including some overnight

PREFERRED QUALIFICATIONS:

• Prior human resources experience, preferably in a high-volume entry‑level workforce service industry
• Professional Human Resources certification (e.g., PHR, SPHR, GPHR)
• Experience managing the receipt, investigation, documentation, resolution, and communication of employee relations cases in a high turnover, entry‑level wage, non‑exempt employee environment
• Familiar with state labor laws in the assigned geographic region and well‑versed in federal employment laws, workers’ compensation/OSHA procedures, and discrimination/harassment investigations

BENEFITS:

• Base salary, bonus eligibility, automobile allowance & fuel card, and more...
• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.