Regional Human Resources Representative

Allied Universal; New York (NY); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Bonus opportunity

Health insurance

Paid holidays

Vacation accrual

Job summary

Allied Universal is hiring a Regional Human Resources Representative to manage employee and labor relations for a defined client group across multiple branch locations.

The role partners with branch management to address employee relations, investigations, and day-to-day HR needs in a high-volume New York area environment, ensuring policy compliance and effective HR support.

Qualifications

• Bachelor’s degree in Human Resources, Business, or related field or equivalent experience.
• Associate’s degree with 2+ years progressively responsible HR experience.
• High school diploma with 3+ years HR experience.

Responsibilities

• Research and conduct employee investigations in a high‑volume environment.
• Collaborate with branch and regional leaders to interpret HR procedures and ensure compliance.
• Review employee screening results for policy compliance.
• Enforce company policies and liaise between staff and HR leadership.
• Coordinate with benefits, workers' comp, legal, and recruiting to execute priorities.
• Assist with new hire orientation and onboarding for administrative hires.

Skills

Investigation skills

Employee relations

Communication skills

Multitasking

Confidentiality

MS Office

Education

Bachelor’s degree in HR/Business

Associate’s degree + 2+ yrs HR exp

High school diploma + 3+ yrs HR exp

Tools

Microsoft Office

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Regional Human Resources Representative. The Regional Human Resources Representative is responsible for managing all employee and labor relations for a defined client group (branch locations/divisions), by partnering with branch management on all human resource related activities.

• Great opportunity to build your HR career with hands‑on experience in employee relations, investigations, and day‑to‑day HR support.
• Partner with leaders across the New York City area, supporting employee relations, investigations, and day‑to‑day HR needs in a high‑volume environment.

RESPONSIBILITIES:

• Research and conduct employee investigations, in a dynamic and high‑volume environment, providing solutions in line with corporate guidelines and collaborating closely with the Regional Human Resources Manager and/or Director
• Collaborate with branch and regional leaders and the Center of Excellence to interpret and clarify Human Resources procedures, ensuring strict compliance with employment laws and regulations
• Review employee screening results to ensure compliance with company policy
• Enforce company policies, address operational challenges, and serve as a liaison between branch staff and regional HR leadership for consistent policy application
• Act as a liaison with various regional HR functions (i.e., benefits, workers comp, legal, recruiting), to ensure timely flow of information and execution of branch/regional priorities
• As needed, may assist with conducting employee new hire orientation and onboarding for administrative hires, large account takeovers and acquisitions

QUALIFICATIONS:

• Must possess one or more of the following:
  • Bachelor’s degree in Human Resources, Business, or related field
  • Associate’s degree in Human Resources, Business, or related field with a minimum of two (2) years of progressively responsible human resources experience
  • High school diploma with a minimum of three (3) years of progressively responsible human resources experience
• Current state driver’s license, maintains a clean driving record, and meets minimum insurance requirements as per Company policy, and ability to safely operate a personal vehicle
• Prior administrative or customer service work experience
• Dynamic and focused individual with a proven ability to take initiative, manage multiple tasks and meet deadlines
• Independent and self‑motivated, adaptable to direction from various management levels within the assigned region, enabling the reprioritization of tasks as needed
• Ability to convey concepts and ideas in a professional, coherent, and understandable manner, exercising sound independent judgment and discretion
• Demonstrated outstanding interpersonal and organizational skills, adept at maintaining confidentiality in documentation, discussions, and materials
• Excellent oral and written communication skills, with the ability to engage effectively at all levels of the organization while contributing as a team player
• Proficient in Microsoft Office programs
• Willingness and ability to travel throughout the regional territory, including some overnight

PREFERRED QUALIFICATIONS:

• Prior human resources experience, preferably in a high‑volume entry‑level workforce service industry
• Professional Human Resources certification (e.g., PHR, SPHR, GPHR)
• Experience managing the receipt, investigation, documentation, resolution, and communication of employee relations cases in a high turnover, entry‑level wage, non‑exempt employee environment
• Familiar with state labor laws in the assigned geographic region and well‑versed in federal employment laws, workers' compensation/OSHA procedures, and discrimination/harassment investigations

BENEFITS:

• Base salary: $66,300 + bonus opportunity + internal advancement + much more...
• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.I-26
• Licensed by the New York State Department of State

#LI-26

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com