Director - Human Resources

Allied Universal; New York (NY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Bonus

Equity plan

401(k) enrollment

Eight paid holidays

Job summary

Allied Universal is seeking a Human Resources Director for its Enhanced Protection Services Growth Business Unit. The role is based in New York City and requires up to 30% travel, with 100% on-site work in NYC.

You will partner with executive leadership to drive talent strategy, develop leadership, and manage employee relations across multiple states, including union interactions under a Collective Bargaining Agreement. A strong HR background and strategic mindset are essential.

Qualifications

• Must have strategic business partnership experience in HR leadership.
• Experience managing multi-state operations in regulated service industries.
• Strong knowledge of labor laws and employment regulations across states.

Responsibilities

• Serve as a strategic business partner to the President of Enhanced Protection Services.
• Lead talent development, engagement, and succession planning initiatives.
• Mentor a team of HR and recruiting professionals and foster an inclusive work environment.
• Oversee Collective Bargaining Agreements and union relations, and handle grievances.
• Represent HR on cross-functional projects and M&A integration.

Skills

Strategic partnership

Leadership

Communication

Coaching

Collaboration

Policy articulation

Employee relations

Education

Bachelor's degree in HR/Business

Associate's degree +10 years HR experience

High school diploma +12 years HR experience

Tools

HRIS systems

Job description

Company Overview:

Advance your career in security with Allied Universal® Enhanced Protection Services, the global leader in security and threat mitigation. Following the acquisition of MSA Security® in 2021, we became the world’s largest non-governmental canine detection company. Specializing in canine explosives and firearm detection, we offer exciting career opportunities for those passionate about canine security. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles such as canine officers, handlers, trainers, veterinary technicians, and kennel managers.

The Human Resources Director will be responsible for the Enhanced Protection Services Growth Business Unit (Canine, Executive Protection, and Risk and Advisory Services). The Human Resources Director will operate out of our New York City office and may expect to travel approximately 30% of the time, locally (vehicle travel) and distantly (throughout the assigned region via air travel as required).

100% on-site in New York City; candidates must be able to work from the NYC office full-time.

RESPONSIBILITIES

• Serve as a strategic business partner to the President of Enhanced Protection Services, delivering continuous support and expert guidance to drive informed decision-making
• Lead talent development, engagement, and succession planning initiatives, implementing targeted staffing and retention strategies to optimize employee growth, commitment, and long-term retention.
• Lead and mentor a team of human resources and recruiting professionals by providing coaching, support, and recognition while fostering accountability. Encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development
• Support the Talent Management process and guide resolution of employee investigations, acting as the company representative in employment-related legal actions under the guidance of the VP of HR
• Oversee all aspects of Collective Bargaining Agreements, ensuring compliance with company policies, fostering positive union relations, and managing grievances while training supervisors and managers for consistent policy application
• Represent Human Resources and business units on cross-functional team projects, new programs and process improvement as well as M&A integration

QUALIFICATIONS (MUST HAVE)

• Must possess one or more of the following:
• Bachelor's degree in Human Resources, Business, or related field
• Associate's degree in Human Resources, Business, or related field with a minimum of ten (10) years of progressively responsible human resources management experience
• High school diploma with a minimum of twelve (12) years of progressively responsible human resources management experience
• Minimum of seven (7) human resources managerial experience required, including direct responsibility for employee relations, policy and procedure development and administration, workers' compensation and safety program management, and senior level business involvement
• Experience with multi-state operations in a highly regulated service industry and/or oversight in organization with high-volume entry-level workforce
• Working knowledge of automated payroll/HRIS systems
• Strong working knowledge of all labor laws in all states for which incumbent would be responsible (geographic region), as well as extensive knowledge of relevant federal employment laws/regulations, workers' compensation/OSHA procedures and regulations, and discrimination/harassment investigation and defense procedures
• Proven ability to take initiative, prioritize multiple competing tasks, and manage deadlines effectively
• Outstanding oral and written communication skills
• Excellent customer service skills with the ability to engage professionally at all levels, effectively de-escalate tense situations, and collaborate as a team player across the organization and with clients
• Ability to articulate policies and procedures in a clear, concise manner

PREFERRED QUALIFICATIONS (NICE TO HAVE)

• MBA or advanced HR-related degree
• Professional Human Resources certification (e.g., PHR, SPHR, GPHR)
• Prior work experience liaising with union representatives and managing a workforce under a Collective Bargaining Agreement

COMPENSATION AND BENEFITS

• Base salary range $120,000 to $160,000, 20% bonus, equity plan
• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

#LI-26

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices